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Shift Lead (Key Holder)

Part-time

Sandbox VR

Los Angeles, CAPart-time$19.49/hrPosted 2y agoStill listed 5 days ago

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At a glance

Compensation
$19.49/hr
Location
Los Angeles, CA
Schedule
Part-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Sandbox VR is seeking a Shift Lead (Key Holder) to guide guests through its virtual reality experience and help keep the store running smoothly. The role includes operating and maintaining VR equipment, resolving issues, and supporting shift operations through opening and closing, audits, scheduling, coaching, and training. Candidates should be coachable, adaptable, team-focused, reliable, physically able to meet the stated demands, and have at least one year of retail or hospitality leadership experience.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceLeadershipTroubleshooting (Problem Solving)Team ManagementCoachabilityAdaptabilityProactivityTeamworkReliabilityPhysical StaminaRetail or Hospitality Leadership

Qualifications

1+ Year Leadership ExperienceWeekend Availability

Benefits

Paid Time Off
401(k) Match

Full job description

Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!

Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing:

  • Create Unforgettable Guest Moments

  • Greet guests with energy and invite them into an exciting, welcoming environment

  • Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

  • Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

  • Be a Tech & Experience Expert

  • Master our proprietary tech and keep gear calibrated

  • Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

  • Communicate with management and tech support when issues arise, clearly and quickly

  • Keep Things Running Smoothly

  • Maintain a spotless, high-energy store that meets Sandbox VR standards

  • Sanitize gear thoroughly and display materials/gift cards to brand expectations

  • Prepare iPads, body trackers, and gear before and after every session

  • Shift Leadership & Coaching

  • Open/close the store, manage daily audits, break schedules, and labor spend

  • Run shift check-ins, coach in real time, and train new hires

  • Ensure team performance, morale, and guest service standards remain high

What We Are Looking For:

  • Egoless & Coachable: You take feedback well and pitch in wherever needed
  • Adaptable & Proactive: You’re resourceful, self-driven, and good with change
  • Team-Focused: You stay positive and celebrate group wins
  • Reliable: On time, in uniform, and ready to shine
  • Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
  • Weekend Availability: Required
  • Leadership: 1+ year in retail/hospitality leadership

Benefits

  • Paid sick time + 401(k) match
  • Commuter benefits (transit + parking)
  • Referral bonuses + employee discounts
  • Free VR sessions + guest review bonus

Note: Evening and weekend availability may be required depending on the business’ needs.

19.49 - 19.49 USD

How this job compares

Set against the 9,672 open Shift Leader jobs on Olive Jobs, counted October 28, 2026.

Pay
  • This posting$19.49/hr
  • California median$21–22/hr241 hourly ranges
  • US median$16–18/hr3,154 hourly ranges

This rate, $19.49/hr, is 11% below the California median midpoint ($22/hr) — in the lowest quarter of Shift Leader hourly ranges in California.

Openings
Olive Jobs lists 328 open Shift Leader jobs in California and 9,672 across the US. None of them nationwide are listed as remote or flexible.
Hiring the most in California
Experience
This posting asks for at least 1 year of experience; Shift Leader postings that state a minimum ask for 1 year at the median (601 postings).
Education
65 of the 9,672 open Shift Leader jobs (under 1%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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