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Communications Officer (Certified)

City of Dothan

DOTHAN, ALJob$21.73–34.75/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$21.73–34.75/hr
Location
DOTHAN, AL
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

APCO PST1 CertificationCPR Certification Or EquivalentNCIC And ACJIC Certification Or Equivalent

Job overview

The City of Dothan seeks a certified Communications Officer to answer emergency and non-emergency calls and dispatch appropriate personnel. Applicants must meet the stated education, age, experience, and certification qualifications. The role also includes special requirements for maintaining certifications, reporting to the workstation within 30 minutes in emergencies, confidentiality, training progression, background investigations, drug and alcohol testing, and physical standards.

Skills & qualifications

RequiredNice to have

Skills

Emergency Call HandlingNon-Emergency Call HandlingPersonnel DispatchInformation ConfidentialityEmergency Medical DispatchCPRCriminal Justice Information SystemsPublic Safety Radio Transmission

Qualifications

High School Diploma or GEDMust Be 19+2 Years Dispatcher or 1 Year City CalltakerAPCO PST1 CertificationCPR Certification or EquivalentNCIC and ACJIC Certification or EquivalentAPCO EMD CertificationAPCO CTO CertificationSouthern Software CAD TrainingSouthern Software RMS TrainingSouthern Software MDS TrainingMotorola ECS-1000 and ECW Training

Full job description

CITY OF DOTHAN Personnel Department 126 North Saint Andrews Street Dothan, AL 36303 http://www.dothan.org INVITES APPLICATIONS FOR THE POSITION OF: Communications Officer (Certified) SALARY $21.73 Hourly - $34.75 Hourly **CLOSING DATE:**3/31/2027 Applications will be reviewed every 10 days. Supporting documents are required at the time of application submission. This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel. MINIMUM QUALIFICATIONS: Graduation from a standard senior high school or GED equivalent, as recognized by the United States Department of Education (USDE) or Council on Higher Education Accreditation (CHEA); and Must be at least 19 years of age; and Two (2) years work experience as a Police, Fire, EMS and E911 dispatcher; or One (1) year current continuous experience as a Public Safety Calltaker with the City of Dothan in the Communications Officer progression. Possession of current certification in Association of Public Safety Communications Officials (APCO) Public Safety Telecommunicator I (PST1) course (40 hours initial course); and Possession of current certification in American Heart Association Cardiopulmonary Resuscitation (CPR) Course or American Red Cross equivalent; and Possession of current certification in National Crime Information Center (NCIC) and Alabama Law Enforcement Agency (ALEA) Criminal Justice Information Center (ACJIC) certification or other state equivalent certification in the use of the Criminal Justice Information Center and the FBI National Crime Information Center systems. Possession of current certification in Association of Public Safety Communications Officials (APCO) Emergency Medical Dispatch (EMD) Course (32 hours initial course, 12 hours annual recertification) is preferred. Possession of current certification in Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Course (32 hours initial course, 12 hours annual recertification) is preferred. Completion of Public Safety Answering Point (PSAP) training in Southern Software Computer Aided Dispatch (CAD) is preferred. Completion of Public Safety Answering Point (PSAP) training in Southern Software Records Management System (RMS) is preferred. Completion of Public Safety Answering Point (PSAP) training in Southern Software Mapping Data System (MDS) is preferred. Completion of Public Safety Answering Point (PSAP) training in Motorola Emergency Communications System ECS-1000, Emergency CallWorks (ECW) 9-1-1 Equipment is preferred. Completion of Public Safety Answering Point (PSAP) training in Public Safety Radio Training/Experience in actual radio transmission environment is preferred. NECESSARY SPECIAL REQUIREMENTS Ability to maintain recertification by ACJIC/NCIC (Alabama Criminal Justice Information Center). Ability to obtain certification and recertification the Association of Public Safety Communications Officials (APCO) Emergency Medical Dispatch (EMD) course per department standards and requirements. Ability to obtain certification as an Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO). Ability to maintain certification in CPR. In an emergency and/or standby situation, an employee in this position must be able to report to his/her regular workstation in a maximum of 30 minutes from the time of notification. (Sec. 2-30. (2) / PBA 1/9/95) This requirement must be met within six (6) months of employment/promotion/ demotion/transfer. (See Condition for details.) Must maintain information confidentiality throughout entire employment. An applicant must be able to continuously progress satisfactorily throughout the training program within the probationary period. An applicant for this position is subject to various ba kground investigations up to and including a criminal, credit, past employment, and reference checks. Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan police, which includes pre-employment and random tests for the duration of employment in this position. (PBA 8/13/12) Must meet the City of Dothan's employment physical standards, which include drug/alcohol testing. APPLICATION / EXAMINATION: Qualified applicants will be evaluated will be evaluated based on training and experience as documented on their application. This evaluation will comprise 100% of their final grade. Applicants with a disability who feel they need accommodation should contact the Personnel Department in writing on or before the closing date of this advertisement by emailing [email protected]. For more detailed information and to apply go to the City of Dothan's website at http://www.dothan.org and click the employment link.

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