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Counter Service

NAPA Auto Parts

Akron, OHFull-timeSeen 6 days agoSeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Akron, OH
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

NAPA Automotive Parts Specialists provide and source parts for fleet customers, assist team members and customers with parts questions, and communicate availability. The role emphasizes customer service in a fast-paced shop environment. Automotive parts experience is preferred, while prior parts-store or automotive-industry experience—or willingness to learn—is accepted. The posting also seeks a valid driver's license and a high school diploma or GED.

Skills & qualifications

RequiredNice to have

Skills

Automotive PartsCustomer ServiceVerbal CommunicationWritten CommunicationListeningCustomer EmpathyCatalogingParts SourcingInventory Management SystemsAutomotive IndustryHeavy EquipmentFarm IndustryDieselMarineAirport Ground Support Equipment

Qualifications

Valid Driver's LicenseParts Store or Automotive ExperienceHigh School Diploma or GEDTechnical or Trade School Courses or DegreeASE Certifications

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Akron, OH, USA Full time R26_0000033574 We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don't have to be able to tear a motor down and rebuild it (however, if you can, that's awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point - We welcome you! What you will be doing: - Provide and source parts for specialized equipment for our fleet customers - Use your parts knowledge to assist other NAPA team members and answer questions for customers - Provide outstanding customer service and interact with management and technicians - Bring customer focus and high energy to our fast-paced environment. - Ask appropriate questions to ensure correct parts are researched and sourced. - Inform customers on parts availability. This is the right opportunity for you if you: - Genuinely enjoy helping our fleet customers with their parts and service needs - Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks - Want to gain or grow your parts experience by working on a team with other NAPA parts professionals - Want to join a team where you can learn and grow your career - the opportunities are endless! What you'll need: - Valid Driver's License - Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts - High School Diploma or GED. Technical or Trade school courses or degree - Excellent verbal and written communication skills - Great listening skills and empathy for customer - Ability to work on or around an airport environment in a shop environment And if you have this, even better (not a deal breaker if you don't): - Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership - Experience in airport ground support equipment - Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus - Entirely customer-centric (external/internal) - ASE Certifications What's in it for you: - Competitive Pay - Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more! - A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same! - Great training, and ongoing development with support from multiple leaders/your team Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Where permitted by applicable law, successful applicant

How this job compares

Set against the 75,117 open Customer Service jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This postingNot listed
  • Ohio median$50–55K/yr84 salary ranges
  • Ohio median$12–13/hr2,328 hourly ranges
Openings
Olive Jobs lists 3,917 open Customer Service jobs in Ohio and 75,117 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Ohio
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,365 postings).
Education
This posting asks for a high school diploma; 13,463 of the 75,117 open Customer Service jobs (18%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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