Call Center Operator - Health Information Management
Wind River Family & Community Health Care
Riverton, WYJobSeen 1w agoSeen in employer's feed 3 days ago
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At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The Call Center Operator handles appointment-related calls and must be familiar with facility information, appointment times, and appointment lengths. The operator communicates with patients, clinical and medical staff, tribal programs and their representatives, and other callers. Before entering appointments in the provider schedule, the operator verifies patient names using two patient identifiers.
Skills & qualifications
Skills
Full job description
There are numerous types of appointments available, and the call center operator must be familiar with the standards of procedure in general facility information, appointment times, length of appointments. The operator will provide clear communication with patients, clinical and medical staff, tribal programs and their representatives, and other callers as applicable. The operator will verify the patient(s) name(s) utilizing two patient identifiers before entering appointments in the provider schedule. Performs other duties as assigned to maintain and enhance the operation of the program.
How this job compares
Set against the 441 open Health Information Management jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This postingNot listed
- US median$60–88K/yr72 salary ranges
- US median$22–32/hr157 hourly ranges
- Openings
- Olive Jobs lists 441 open Health Information Management jobs across the US. 15% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Baylor Scott & White Health51 open
- Oracle20 open
- Veterans Health Administration20 open
- Experience
- Health Information Management postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 1 to 4 years (313 postings).
- Education
- 70 of the 441 open Health Information Management jobs (16%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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