Specialist - Meeting Serv

Specialist - Meeting Serv

Req Id: 1095

Job Function: Customer Service

Location:

Little Rock, Arkansas, US, 72209

Better Connected, Together: Employees Power Our Mission

At Arkansas Electric Cooperative Corporation (AECC) and Arkansas Electric Cooperatives, Inc. (AECI), our diverse, dedicated team powers a shared mission: to deliver electricity that is reliable, affordable and responsible.Better connected, together with Arkansas’ electric distribution cooperatives — we provide wholesale power and essential services that improve quality of life across the state, serving more than 1.2 million members and the communities they call home.

Our Employees are the Driving Force Behind Everything We Do

We believe in supporting, valuing, and investing in our people — because when our team thrives, our mission succeeds. If you're looking for meaningful work, a strong sense of purpose, and a place where your contributions truly matter, we invite you to consider joining us.

GENERAL DESCRIPTION OF POSITION

Provides technical support for planning and coordinating of meetings, conferences, and special business events by providing detailed information on vendors, meeting space, and food requirements. This position will also provide support throughout the duration of each meeting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborates with internal personnel and vendors in a professional and timely manner to ensure all wants, needs, and concerns are addressed and all meeting room logistics are complete.

• Creates detailed outlines of all meetings, stocked goods, and food requirements to provide the most appropriate options to Meeting Hosts.

• Establishes and maintains positive relationships with personnel and serves as first point of contact for all room issues and provides timely response and coordination.

• Records and provides weekly reports, reconciles credit card, charge accounts, and invoices as needed. Has working knowledge or ability to learn Microsoft Office, Concur, and SAP applications to perform these duties.

• Sets up all meeting room logistics to include placing food/beverages in conference rooms and performing clean ups.

• Coordinates with vendors to ensure food requirements are met, resolves any billing discrepancies, and to negotiate competitive pricing.

• Monitors, documents usage, and maintains all kitchens, breakrooms, and conference areas by ordering and stocking paper goods, coffee supplies, and beverages.

• Perform any other related duties as required or assigned.

• Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job.

ESSENTIAL DUTIES AND RESPONSIBILITIES CONT'D

• Extends outreach and builds relationships with community for additional vendor resources, food options, and to retain positive relationships with current vendors.

• The ability to handle stress and work well with others are essential functions of this position.

• Maintain awareness of and compliance with applicable laws and regulations from various regulatory entities, internal policies, procedures, and directives. Ensure ongoing monitoring and timely incorporation of any changes to maintain adherence to compliance standards.

• The NERC Critical Infrastructure Protection (CIP) standards make up the cybersecurity requirements for electric utilities and focus on safeguarding critical assets from both cyber and physical threats. NERC CIP responsibilities include understanding and ensuring adherence to those regulations applicable to AECC assets that help maintain the reliability and resiliency of the Bulk Electric System (BES) by working collaboratively with subject matter experts across the organization to continually improve our CIP programs and processes for efficiency and effectiveness.

MINIMUM QUALIFICATIONS

High School Diploma.

3 years related experience and/or training,

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid Drivers License

Safe Driving Record

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Associate degree in Event Planning, Communications or equivalent.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions, extreme cold, extreme heat. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which require somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear, taste or smell; occasionally required to climb or balance. The employee must occasionally lift and/or move more than 50 pounds; frequently lift and/or move up to 25 pounds.

ADDITIONAL INFORMATION

• This position is designated as safety sensitive based on the duties performed. Employees in safety sensitive positions must comply with the Cooperative’s fitness for duty requirements and all applicable federal and state regulations governing workplace substance use and safety.

• Strong attention to detail, ability to plan and manage multiple projects and deadlines is required.Background in food services, hospitality management or special events coordinating is preferred.

• Excellent negotiation skills, assertiveness, and ability to influence vendors is a plus.

• Intermediate level of skill in Microsoft Office software.

• Excellent communication skills and a high level of customer service are desired.

• Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job.

M ust be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future.

Why Join Us?

We invest in our employees with competitive pay, meaningful work, and a comprehensive benefits package that supports your well-being and future:

• 100% Company Funded Defined Benefit Pension Plan

• 401(k) with 3% Dollar-for Dollar Company Match

• Health, Dental, and Vision Insurance

• 9 Paid holidays

• 2 Floating holidays

• Educational assistance

• Paid time off

• Short-term disability

• Long-term disability

• Free & confidential Employee Assistance Program

EEO/AA/M/F/VETS/DISABLED

Should you elect to apply for this position, AECC/AECI will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days but could extend beyond that. Once the position has been filled, all applicants will be notified via email.

Arkansas Electric Cooperative Corporation and Arkansas Electric Cooperatives, Inc. are Equal Opportunity Workplace and an Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Nearest Major Market: Little Rock