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IT SUPPORT SPECIALIST I

JM Murray Center

Cortland, NYFull-time$20.69–25.14/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$20.69–25.14/hr
Location
Cortland, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The IT Support Specialist I provides frontline technical support to JM Murray employees by troubleshooting hardware, software, and connectivity issues. The role focuses on end-user support, device configuration, and daily operation of endpoint systems and business applications. It also supports IT staff with updates, procedure documentation, and training.

Skills & qualifications

RequiredNice to have

Skills

Hardware TroubleshootingSoftware TroubleshootingConnectivity TroubleshootingEnd-User SupportDevice Configuration

Full job description

Full time To explore the full range of benefits please visit our websitewww.jmmurray.com $20.69-25.14/hour- Placement in the range will be determined based on experience and other factors allowed by law. The IT Support Specialist I provides frontline technical support for JM Murray employees by troubleshooting hardware, software, and connectivity issues. This role focuses on end-user support, device configuration, and assisting with the daily operation of endpoint systems and business applications. Some essential functions: 1.Helpdesk Support- first-line tech support with computers, laptops, scanners, & printers 2.Endpoint Support- configure and deploy computers and perform routine maintenance 3.Asset and Equipment Management- maintain inventory, track warranties 4.Department Support- assist IT staff with updates, document procedures, provide training To apply for this position, visit our website at www.jmmurray.com Our Mission JM Murrays mission is to provide services for people with disabilities and their families that enhance the quality of their lives. We are an Equal Opportunity Employer and welcome people of all abilities to apply for current employment opportunities. JM Murray offers comprehensive benefits packages.

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