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Recreation Aid (Epicenter)

Part-time

Commander, Navy Installations Command

Great Lakes, ILPart-time / Seasonal$15–16.5/hrPosted today

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At a glance

Compensation
$15–16.5/hr
Location
Great Lakes, IL
Schedule
Part-time / Seasonal
Work Authorization
Not specified

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Job overview

The Recreation Aid supports the Community Recreation Program by assisting patrons and helping deliver recreation and fitness services. Duties may include providing information, operating point-of-sale systems, handling cash, maintaining equipment and inventory, and supporting events. The role also involves customer service, basic custodial and clerical tasks, and following applicable safety, security, and sanitation procedures.

Skills & qualifications

RequiredNice to have

Skills

Oral CommunicationWritten CommunicationReading ComprehensionCustodial TasksComputer OperationsKeyboardingPoint of Sale SystemsArithmeticCustomer ServiceMWR Program Knowledge

Qualifications

Learn MWR Policies and Regulations

Benefits

Tuition Assistance

Full job description

Summary

Incumbent performs a variety of duties in support of the Community Recreation Program that may include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies, fitness and sports.

Duties

General (includes but not limited to): Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs. Provides information concerning facilities and operation. Ensures adherence to regulations, safety and security procedures. Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties. Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling. Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change. Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member. Adheres to NAVMED P-5010 sanitation requirements. Provides support for recreation event set up and break down. Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: Must be able to learn MWR policies, rules and regulations, involving the Community Recreation program. Must have ability to communicate orally and in writing.Basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. Basic custodial tasks, e.g. sweeping, mopping, vacuuming, wiping, dusting, etc. Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.Basic arithmetic calculations, i.e. addition, subtraction, multiplication, and division. Basic customer service delivery methods to identify customer needs, deliver expected service and/or resolve routine customer issues Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity.

Education

This position does not have a positive education requirement. How You Will Be Evaluated

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews. Benefits

Employee Perks: Permanent, part-time are seasonal positions are open year-round. We're always looking for talented professionals in these key areas: Sports, Fitness & Aquatics - Outdoor Recreation - Marina Services - Golf Course Operations - Food & Beverage - Programs/Special Events - Administration - More! MWR - A GREAT place to work with GREAT work perks: Competitive Pay - Free Trainings, Certifications and Professional Development Opportunities - Flexible Hours - Advancement Opportunities Free Fitness Center Membership - Onsite Childcare Options (with reduced rates) - Tax Free Shopping at the Navy Exchange - Robust Employee Assistance Program (complimentary access to health, financial, social, & legal services) - Access to American Forces Travel (discounted leisure travel, entertainment, concert & attraction tickets) - Access to On Base Entertainment and Events - Access to Recreation Centers (reduced rates for movies, bowling, party/picnic gear rental, golf) and more! Additionally, MWR leadership values its employees and provides multiple ways for employees to move upward in your career! Other Information

Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

How this job compares

Set against the 75,853 open Customer Service jobs on Olive Jobs, counted October 29, 2026.

Pay
  • This posting$15–16.5/hr
  • Illinois median$16–18/hr2,211 hourly ranges
  • US median$17–19/hr33,613 hourly ranges

This range's midpoint, $15.75/hr, is 8% below the Illinois median midpoint ($17/hr) — in the middle half of Customer Service hourly ranges in Illinois.

Openings
Olive Jobs lists 2,822 open Customer Service jobs in Illinois and 75,853 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Illinois
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,693 postings).
Education
1,506 of the 75,853 open Customer Service jobs (2%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 29, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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