Commercial Banking Portfolio Officer

Position Title: Commercial Banking Portfolio Officer Date: Oct 1, 2026 Location: New York, NY, US, 10004 Company: Popular Bank ## Portfolio Management This position is responsible for the effective servicing of a designated commercial portfolio. The Commercial Banking Portfolio Officer provides day to day support to the Commercial Relationship Officers and Team Leaders in insuring that customers are effectively serviced, their inquiries responded to, and operational situations resolved promptly and efficiently. Given the amount of time the lending team is in the field, this individual is critical to providing consistent quality service in accordance with bank goals to attain growth, reduce losses and increase profitability and customer satisfaction.## In this position, you will: * Research, investigate, and resolve customer discrepancies, complaints, and payments * Ensure customer's compliance with financial reporting and covenant requirements * Act as liaison with various units responsible for providing service to the commercial customer including but not limited to the processing of loans, payments, financial analysis, statements, etc. and ensure respective databases are accurate and up to date with customer information * Assist the relationship officers with Client management, which includes doing spreads, managing the loan pipeline from approval to close, as well as managing the loan portfolio with renewals, maturity, annual, quarterly, and semi-annual financial reviews * Compile and analyze data and generate management reports with recommendations as needed * Responsible for managing the relationship with third party servicers * Arrange closings of renewals and restructures and book same on loan system * Coordinate with management and internal legal counsel to ensure that legal counsel is assigned to cases where representation is necessary## To be considered, you will need: * Bachelor's degree (B. A.) in Business Administration related field and/or 3 years experience managing commercial credit and non-credit products, including cash flow, financial and credit worthiness analysis * Knowledge of relevant banking products, services, policies, procedures, and regulations to ensure compliance related to area of responsibility. Keeps updated on changes to banking environment, bank competition, and customers business environment applicable to area of responsibility * Knowledge of banking products, services, policies, procedures, and regulations to ensure compliance related to area of responsibility (AML/BSA/etc) * Familiarity with appraisals, environmental, site inspections, plan and cost review reports, global cash flow, and stress testing * Ability to work on multiple projects/tasks simultaneously, managing time and resources to ensure that work is completed accurately and efficiently within established time frame## Base Salary & BenefitsOur base salary for this position located in New York City generally ranges between $150,000.00 and $165,000.00 annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits.In addition to salary, Popular's well-rounded benefits package for regular full-time and part-time employees includes a comprehensive health plan, flexible time off options, and savings and investment plans. Seasonal/temporary employees are not eligible for these benefits.Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.A