Tech Delivery Manager Claims

JOB REQUIREMENTS: Description Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Technology Delivery Manager oversees the end-to-end delivery of technical solutions, bridging the gap between Software Engineering Claims teams, Product Delivery teams, and business stakeholders. This role ensures that projects are completed on time, within budget, at a high level of quality, by managing workflows, removing impediments, and aligning technical strategy with business goals. This role is responsible for resolving complex and escalated technical issues, coordinating delivery across high-value and high-dependency initiatives, mentoring technical leads, and providing staff management oversight. Performs other duties as assigned. Key Accountabilities Project Execution: Represent the Claims Delivery Director in overseeing and coordinating the efforts of primary Claims Product Family delivery teams. Technical Expertise: Using strong technical background (understand software architecture, DevOps best practices) provide recommendations, triage technical issues, and where needed lead technical forum for ideas to resolve technical problems. Team Leadership and Staff Management: Lead and coordinate agile scrum team delivery across Claims Product Family development and testing teams, ensuring alignment and collaboration. Mentor technical leads, promote adherence to technical best practices, and support the definition, monitoring, and reporting of KPI metrics. Provide day-to-day staff management support, including coaching, prioritization, capacity planning, performance feedback, onboarding support, and development planning for assigned team members. Risk Management: Resolve escalated and complex cross-team technical issues involving IT, Business Stakeholders, and Operations teams. Act as a first-level escalation point for delivery teams, enforce architectural standards, and participate in Centers of Excellence (CoEs) to promote consistency and innovation. Stakeholder Management: Communicate with key business partners, managing expectations to ensure alignment and timelines based on organizational goals. Process Optimization: Contribute to product roadmaps and architectural enablers. Attend Agile/SAFe ceremonies, drive continuous improvement,... For full info follow application link. Equal Opportunity Employer including Veterans and Disabled Individuals ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/03D0620C0A7F4973