Process Implementation Lead

Job Description

The Process Implementation Lead will ensure that new security processes are deployed according to approved guidance, project requirements, and implementation timelines. The role requires direct execution of implementation work from preparation through verified completion. The successful candidate will create deliverables, conduct training, resolve onsite obstacles, and work alongside frontline teams to ensure that processes are adopted and perform as intended. This is a hands-on role requiring daily onsite attendance. The successful candidate will build processes, work alongside frontline teams, and verify execution in the field while collaborating with other temporary role leads and relevant stakeholders. This temporary position will not exceed six months and reports directly to the Director of Hyperscale Data Center Security Operations.

Responsibilities

• Translate approved process requirements into implementation plans with milestones, dependencies, responsible owners, and acceptance criteria.
• Personally execute implementation tasks, produce required documents and tools, and work alongside frontline personnel to complete assigned deliverables on schedule.
• Confirm that documentation, staffing, training, tools, and stakeholder readiness support each planned rollout.
• Coordinate implementation activities with site leadership, frontline security teams, other temporary role leads, and relevant stakeholders.
• Verify that processes are implemented in accordance with approved guidance and project scope.
• Maintain an action tracker with owners, due dates, dependencies, and evidence of completion; follow up daily on open work and directly resolve blockers within the role's control.
• Identify and escalate barriers early, recommending actions to protect timelines and operational outcomes.
• Conduct onsite walkthroughs, observe work in progress, and correct execution gaps with frontline teams; verify that each process works under actual operating conditions.
• Coordinate training and capture evidence of completion and operational readiness.
• Remain accountable through completion by resolving process defects, completing training and documentation, verifying acceptance criteria, and obtaining acceptance from the ongoing process owner before closing an implementation.
• Provide milestone updates throughout implementation and a consolidated weekly status report.
• Deliver implementation plans and a consolidated rollout tracker.
• Deliver readiness, training, and acceptance records.
• Deliver an issue and dependency log with corrective actions.
• Deliver verified implementation results and documented handoffs to ongoing owners.
• Complete an organized handoff of approved documentation, open actions, performance measures, and ongoing ownership before the temporary assignment ends.

Skills and Requirements

• Demonstrated experience implementing operational processes or managing projects in security, data centers, or comparable environments.
• Strong planning, coordination, issue resolution, and follow-through skills.
• Ability to interpret requirements and translate them into clear frontline actions.
• Experience validating operational readiness and managing cross-functional dependencies.
• Demonstrated ability to personally deliver implementation work, resolve field issues, and complete assignments with verified operational results.
• Ability to build practical processes, work onsite daily, collaborate across teams, and communicate progress, risks, and decisions clearly.
• Experience supporting hyperscale data centers, critical infrastructure, or similarly complex operating environments.
• Experience delivering operational rollouts that require onsite training, readiness checks, corrective actions, and acceptance by frontline teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].