Computer Support Specialists-2026-13

Computer Support Specialists-2026-13

• Full-time

• One Commerce Plaza, Albany, NY 12257

• Starting at $24/hr depending on experience

• 1. Minimum Candidate Qualifications:

The candidate must have a minimum of:

a. Proof of eligibility to work in NYS.

b. 3 years of experience using Jira for test management or bug tracking.

c. 5 years of experience performing Unit, integration, UAT, regression, and system testing.

d. 2 years of experience performing QA testing on Agile projects.

e. 5 years of experience writing test scripts.

1. Job Description and Required Services:

The PMO is seeking to hire a Computer Support Specialist from the Admin Services Contract to perform Quality Assurance testing. This employee will be responsible for the following:

• Developing test plans

• Writing detailed test cases based on project requirements

• Perform manual testing of DFS applications

• Identify and document bugs in DFS’ Jira environment

• Validate fixes by retesting identified bugs

• Designing and executing manual and automated test plans for new features and releases.

• Building and maintaining a regression test suite to catch issues before they reach production.

• Performing exploratory testing to catch edge cases automated tests may miss.

• Partnering with engineers early in the development process to define acceptance criteria and testable requirements.

• Tracking, prioritizing, and reporting on defects to ensure timely resolution.

• Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time.

In addition, the candidate must possess the following skills/abilities:

• Excellent communication skills

• Ability to pay attention to detail

Notes:

*Up to 50% telecommuting may be permitted, at the discretion of the hiring manager

*The Department does not provide parking, but the office is accessible by mass transit

1. Submission Requirements:

Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:

a. Test Script created by candidate

b. Resume

We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.

• Click to Apply (https://evoportalus.tracker-rms.com/KnowledgeBuilders/apply?jobcode=20902)