Family Support Specialist II (Social and Human Services Exp.)

Job Duties

The Family Support Specialist II is responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields to determine suitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development.

JOB RESPONSIBLTIES:

Conduct intake, assessments, enroll residents in family support programs, and visit various locations for resident information gathering.

Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals.

Ensure privacy, track resident data in USI's "LEARN" system, attend community and program-related meetings.

Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.

Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.

Offering consultation services in financial management and goal-setting.

Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital

access.

Supporting and promoting the development of the USI CDFI client base.

Minimum Education Required

Bachelor’s degree in social work, Sociology, Psychology, or related field.

Minimum Experience Required

3+ years of experience as a case manager or in direct practice with low-income households; health service

experience a plus.

Valid driver’s license and automobile availability for work use.

Commitment to strengths-based, family-focused service planning and understanding of program philosophies.

Ability to handle confidential information professionally.

Independent and proactive work ethics, with strong team collaboration skills.

Availability for evening and weekend functions as required.

Strong verbal and written communication skills for diverse communities.

Effective real-time priority management.

Excellent organizational, planning, and time management skills.

Ability to excel in fast-paced, culturally diverse environments.

Proficiency in MS Office Suite (Advanced Excel) and other common software.

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Physical Required

No

Drug Test Required

Yes

Compensation

$58,000.00 - $61,000.16 / Annually

Postal Code

55411

Job Type

Full Time

Place of Work

On-site

Requisition ID

1398

Job Benefits

Urban Strategies, Inc. (USI) offers a comprehensive benefits package for eligible employees, including health, dental, and vision insurance, paid time off (PTO), paid holidays, and other employee benefits.