Front Office Admin Support (Orthopedic Surgery)

Description

The UCLA Health Department of Orthopedic Surgery is one of the nation's leading orthopedic programs, providing comprehensive care for patients with musculoskeletal injuries, disorders, and conditions. Our team is dedicated to delivering outstanding patient experiences while supporting innovative clinical care and advancing the health of our communities.We are seeking a full-time Front Office Admin Support professional to serve as a key member of our clinic operations team. Key responsibilities include:

• Greet, check in, and assist patients, visitors, and referring providers

• Schedule, confirm, and coordinate patient appointments

• Verify insurance and registration information

• Answer incoming calls and respond to patient inquiries

• Support providers and clinic staff with administrative tasks

• Maintain accurate patient records and ensure confidentiality

Salary range: $27.74/hr - $39.36/hrQualifications

Demonstrated customer service experience in a professional settingStrong verbal and written communication skillsExcellent organizational skills and attention to detailAbility to prioritize multiple tasks in a fast-paced environmentProficiency with Microsoft Office applications, including Outlook, Word, and ExcelAbility to maintain confidentiality and exercise sound judgement when handling sensitive information

Preferred:Experience working in a healthcare, medical office, or outpatient clinic settingKnowledge of medical terminologyExperience with electronic health record (EHR) systemsFamiliarity with insurance verification, referral, and appointment schedulingExperience sup

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.