Desktop Support Technician Level II
Aurora, COContract / Full-time$25–30/hrSeen 1w agoSeen in employer's feed 4 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Quantum Sky seeks a Desktop Support Level II technician in Aurora, Colorado, for a multi-year contract supporting Air Force Reserve Command IT services. The role provides end-user support for computers, servers, mainframes, applications, and hardware, and handles installations, diagnostics, repairs, upgrades, and maintenance. Candidates must have an active DoD Secret clearance and CompTIA IAT Level II certification. The stated salary range is $25–$30 per hour.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
Quantum Sky is searching for a Desktop Support Level II in Aurora, CO. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities :
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Provide support to end-users for PC, server, mainframe applications, and hardware.
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Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals
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May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
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Simulate or recreate user problems to resolve operating difficulties.
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Recommend systems modifications to reduce user problems.
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Maintain currency and highest level of technical skill in field of expertise.
Qualifications
Required:
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Experience managing network modernization work or system projects of similar scope and complexity
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Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)
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Capabilities needed to deliver in-person and remote IT aid.
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Fantastic installation, diagnostic, upgrade, and restoration abilities.
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Excellent vertical and lateral thinking.
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Superb time management skills.
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Clear written and verbal communication.
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Forbearing, flexible, and supportive
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On site support in Aurora, CO.
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Active Comp TIA IAT Level II certification; i.e. SecPlus+ certification.
Clearance:
- Active DoD Secret clearance
Travel:
- Minimal, less than 10%
About Quantum Sky
Compensation:
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $25-$30/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
The world the mission operates in is going post-quantum, contested, and machine-speed. Quantum Sky engineers the advantage across cyber, networks, software, and quantum because the mission demands dominance, not parity. We don't follow the map. We draw it.
At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamQuantumSky?
Quantum Sky Engineering LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Submit a Referral (https://careers-quantumsky.icims.com/jobs/2218/desktop-support-technician-level-ii/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889)
Software Powered by ICIMS
Location US-CO-Aurora
ID 2026-2218
Category Information Technology
Position Type Full-Time
How this job compares
Set against the 2,795 open IT Support jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This posting$25–30/hr
- Colorado median$25–34/hr38 hourly ranges
- US median$25–30/hr745 hourly ranges
This range's midpoint, $27.50/hr, is 3% above the Colorado median midpoint ($27/hr) — in the middle half of IT Support hourly ranges in Colorado.
- Openings
- Olive Jobs lists 115 open IT Support jobs in Colorado and 2,795 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Colorado
- Experience
- IT Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (1,971 postings).
- Education
- 527 of the 2,795 open IT Support jobs (19%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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