Patient Accounts Collector

Description

We are looking for a detail-oriented Patient Accounts Collector to support healthcare billing and collections operations in Atwater, California. This Long-term Contract opportunity is ideal for someone with hands-on experience managing patient accounts, following up on outstanding balances, and working with a variety of insurance payers. The person in this role will help maintain timely reimbursement, resolve billing issues, and communicate clearly with patients regarding financial responsibilities.

Responsibilities:

• Review patient accounts to identify unpaid balances and take timely action to secure payment from insurers or patients.

• Investigate claim issues, correct billing discrepancies, and resubmit accounts when additional documentation or updates are needed.

• Communicate with commercial carriers, Medi-Cal, Medicare, and other third-party payers to verify claim status and resolve collection barriers.

• Speak with patients professionally about account balances, payment expectations, and available options for resolving outstanding charges.

• Maintain accurate account notes, payment activity, and collection follow-up details within billing records.

• Work closely with internal billing and revenue cycle staff to address denials, underpayments, and account exceptions.

• Monitor aging reports and prioritize follow-up efforts to improve account resolution and reimbursement timelines.

• Support ongoing account maintenance by ensuring billing information is complete, current, and aligned with payer requirements.

For immediate consideration, contact Robert Half at 209-232-1991.

Requirements

• High school diploma or equivalent required.

• At least 2 years of experience in office operations or medical billing, including direct exposure to patient account work.

• Minimum of 1 year of experience in a Patient Accounts Biller, collector, or similar healthcare revenue cycle role.

• Working knowledge of medical billing practices and patient account management.

• Familiarity with ICD-9 coding and standard healthcare billing terminology.

• Experience handling claims and collections involving commercial insurance, Medi-Cal, Medicare, and other third-party payers.

• Ability to discuss sensitive financial matters with patients in a clear, respectful, and detail-focused manner.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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