Director, AML & Financial Crimes – Enterprise Fraud Governance

Essential Duties and Responsibilities

• Own and drive the evolution of the enterprise fraud governance strategy and framework, shaping program priorities and driving measurable progress in alignment with the firm’s broader Enterprise Fraud Risk Management (EFRM) program, strategic priorities, and regulatory expectations.

• Lead the development, maintenance, and enhancement of enterprise-level fraud-related policies, standards, governance processes, and supporting procedures.

• Provide strategic oversight of internal and external fraud risk assessments, including identity theft risk assessments, and drive action plans to address identified gaps and opportunities enabling continual advancement of the firm’s global anti-fraud program.

• Establish and oversee the enterprise fraud risk monitoring and reporting framework, including Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), risk themes, and executive-level reporting.

• Anticipate and respond to a rapidly changing fraud landscape by translating emerging threats, regulatory developments, industry practices, and peer approaches into forward-looking program strategy and impactful governance enhancements

• Set the direction for the firm’s Enterprise Fraud Risk Management Committee and related enterprise governance forums, including agenda strategy, executive materials, issue escalation, decision-making, and follow-through.

• Serve as a primary fraud governance liaison to senior and executive management, presenting material fraud risks, program performance, strategic priorities, emerging issues, and recommended actions.

• Drive enterprise-wide coordination and accountability for fraud risk management practices across global business units, including governance reviews, working groups, and escalation of material gaps.

• Provide strategic direction for fraud-related regulatory change management, ensuring requirements are identified, assessed, translated into governance expectations, and implemented across impacted areas.

• Lead and coordinate responses to regulatory exams, inquiries, internal audits, and independent reviews related to fraud risk management and governance.

• Oversee the management and escalation of fraud-related issues and corrective actions, ensuring appropriate ownership, documentation, remediation, and timely resolution.

• Partner with various control and process owners, including leaders in Financial Crimes Management, Analytics, Operations, Risk, Technology, Compliance, Legal, Supervision and other business leaders to design and execute strategic initiatives that strengthen enterprise fraud risk management.

• Represent the firm and Fraud Governance function in senior-level internal and external working groups, industry forums, and cross-functional initiatives, as appropriate.

• Promptly escalate critical fraud/financial crime risk, regulatory, control, or reputational matters to appropriate senior leadership and governance forums.

• Plans, assigns, monitors, reviews, evaluates, and leads the work of the Fraud Governance team; delegates effectively to ensure deliverable requirements and timelines are met and develops the performance and capabilities of direct report(s).

• Lead and support special projects and strategic initiatives.

• Other duties as assigned.

Knowledge of

• Fraud risk governance frameworks, regulatory expectations, and enterprise risk management principles.

• Rules and regulations of the USA PATRIOT Act, Bank Secrecy Act, Regulation S-ID, Regulation E, NACHA Rules, and other regulations or industry standards relevant to fraud risk management across Raymond James business units and jurisdictions.

• Enterprise risk management practices, including risk assessments, KRIs, KPIs, issue management, governance structures, and risk reporting.

• Internal and external fraud typologies, prevention and detection strategies, and response frameworks.

• Regulatory change management, regulatory examination, audit, and independent review processes.

• Broker-dealer and banking operations, financial services products, transaction channels, and regulatory requirements.

• Emerging fraud risks, evolving threat landscapes, and industry governance practices.

• Fundamental investment concepts, practices and procedures used in the securities industry; principles of banking and finance; and financial markets and products.

Skill in

• Enterprise strategy development, program design, and execution.

• Governance framework design and administration.

• Executive communication, influence, and presentation of complex risk matters to senior management and enterprise governance committees.

• Policy, standard, and procedure development and administration.

• Risk analysis, executive reporting, performance monitoring, and data-driven decision-making.

• Cross-functional leadership and stakeholder engagement across complex, matrixed organizations.

• Regulatory response, change management, issue management, and risk-based decision-making.

• Project and program management, process improvement, and organizational change.

• Planning and scheduling work to meet organizational and regulatory requirements.

• Delegation, management, coaching, and development of direct report(s).

Ability to

• Set strategic direction and translate enterprise fraud risk objectives into actionable governance frameworks, priorities, and operating plans.

• Influence senior leaders and drive alignment and accountability across business units and control functions without direct authority.

• Lead enterprise-wide governance committees and facilitate effective risk-based decision-making and escalation.

• Interpret, analyze, and apply complex regulatory, industry, operational, and risk information and translate it into practical governance requirements.

• Identify linkages, trends, and enterprise impacts and develop comprehensive solutions to complex problems.

• Thrive in a fast-paced, evolving fraud risk environment, navigating competing priorities and complex, matrixed relationships while maintaining momentum on high-impact enterprise initiatives.

• Communicate complex information clearly and effectively, both orally and in writing, to audiences ranging from subject-matter experts to executive management.

• Establish and maintain effective working relationships at all levels of the organization and with external stakeholders.

• Lead and inspire a high-performing team and foster a culture of integrity, accountability, innovation, and continuous improvement.

• Maintain confidentiality and exercise sound judgment.

Education/Previous Experience

• Bachelor’s Degree (B.A.) from a four-year college or university in a related field and a minimum of ten (10) years’ experience in fraud/financial crimes management, compliance, and/or risk management in the securities or banking industry, including experience leading governance, anti-fraud, and/or anti-money laundering activities.

• OR ~

• Any equivalent combination of education, training and/or experience approved by Human Resources.

Licenses/Certifications

• CFE required

• CAMS preferred

• FINRA Series 7 encouraged