Senior Business Planning & Operations Manager, Events

Responsibilities Strategic Planning & Rhythm of Business Lead annual and multiyear events planning. Turn priorities into clear goals and milestones with named owners and delivery commitments. Gather stakeholder input early and highlight dependencies and trade-offs for leadership decisions. Run the events rhythm of business (ROB): planning cycles and business reviews, leadership forums and milestone checkpoints. Prepare focused agendas and materials for decisions. Track commitments, risks, and dependencies across programs and partner teams. Coordinate corrective actions and escalate issues with options, recommendations, and clear ownership. Establish simple intake, prioritization, routing, and escalation practices for cross-portfolio requests and decisions. Agree decision rights with accountable leaders. Keep a clear record of decisions and follow-up actions, including owners and deadlines. Clarify cross-team responsibilities and bring unresolved choices to decision makers. Bring financial and measurement inputs into planning and reviews. Stakeholder Ecosystem & Cross-Functional Alignment Maintain the stakeholder ecosystem across programs, functions, tools, and platforms. Align roles, interfaces, and engagement expectations with program owners, field and CSA partners as needs evolve. Set clear milestones for partner input and cross-functional delivery. Clarify which decisions partners inform and track commitments to completion. Make feedback a two-way part of planning and delivery. Show how input shaped priorities and ways of working. Explain decisions and trade-offs when recommendations are not adopted. Operational Excellence & Change Adoption Create processes, templates, and handoffs that work across the portfolio. Use partner feedback and lessons from events to make work simpler and more consistent, with less duplication. Lead adoption of planning practices, governance, and tools with relevant owners. Assess how changes affect stakeholders and plan their rollout. Tailor communications and practical support to each team. Track readiness and adoption, working with accountable teams to remove barriers. Build improvements based on user feedback into the rhythm of business. Qualifications Required / Minimum Qualifications Bachelor's degree in Business, Marketing, or a related field AND 8+ years' experience in business planning, business operations, program management, or event marketing, OR equivalent experience. Experience turning strategy into coordinated plans in complex organizations. Ability to manage planning cycles, business reviews, and cross-team commitments. Ability to influence without authority and navigate competing priorities. Clear communication of recommendations and decisions to senior leaders and diverse stakeholders. Additional / Preferred Qualifications Experience supporting global events or enterprise technology marketing in large multinational organizations.