Program Director - Blackwood NJ (CV2703-221) - Operations Division

Program Director - Blackwood NJ (CV2703-221) - Operations Division

Program Director - Blackwood, NJ Lead the program. Strengthen the team. Drive quality and accountability.

Volunteers of America Delaware Valley is seeking an experienced, mission-driven Program Director to provide leadership and oversee the administration and operations of our Blackwood program. Reporting to the Regional Director, this role is responsible for program integrity, staff and client welfare, safety and security, contract compliance, reporting, and appropriate fiscal management.

This position is ideal for a strong human services leader who can balance operational oversight, staff development, compliance, community relationships, and quality service delivery.

What You’ll Do:

• Provide overall leadership and administration of the program

• Supervise assigned staff, including performance evaluations and regularly scheduled supervisory sessions

• Conduct monthly staff meetings and regular team and client meetings

• Ensure compliance with agency Administrative Policies and Procedures

• Develop, implement, review, and maintain the Program Policy and Procedures Manual and client handbook

• Ensure high-quality delivery of all program services

• Conduct regular program evaluations to maintain program integrity

• Assess staff training needs and coordinate staff development plans

• Prepare annual budget recommendations with input from direct reports and anticipated personnel and operational needs

• Ensure contract compliance, required data collection, and positive relationships with funding sources

• Ensure collection of data required for agency and funding-source outcome studies

• Conduct regular unscheduled off-hour visits to program housing sites

• Recruit for vacant positions to help maintain appropriate staffing and supervision levels

• Ensure compliance with safety and security procedures required by VOADV, licensing agencies, and funding sources

• Build relationships with community agencies to expand resources available to clients

• Represent VOADV on appropriate external coalitions, committees, and community meetings

• Coordinate with law enforcement on homelessness initiatives

• Maintain client and staff confidentiality in accordance with agency policies and procedures

• Complete other duties as assigned

What You Need:

• Master’s degree in a Human Services-related field plus 2 years of relevant management experience, OR

• More than 10 years of experience in the human services or corrections field

• Demonstrated leadership, sound judgment, and flexibility

• Effective written and verbal communication skills

• Strong organizational skills

• Basic computer skills

• Valid driver’s license and ability to meet agency requirements

• Ability to handle Protected Health Information and comply with HIPAA Privacy and Security Rules

• Bilingual abilities are a plus

Why This Role Matters:

Strong program leadership directly affects the quality and consistency of services clients receive. In this role, you’ll guide staff, protect program integrity, ensure compliance and safety, strengthen community partnerships, and help create an environment where clients can move toward greater stability and independence.

EEO of "Individuals with Disabilities" and "Veteran Status"/AA