Front Office Administrator

Job Description

Hiring a Front Office Administrator in West Hollywood, CA 90046 for an outpatient non profit healthcare center.

Schedule is Monday to Friday, from 8 to 5 pm. Clinic is closed for lunch between 12-1 pm. Assignment is a 3 month contract.

Apply today if you have previous experience working the front desk for a healthcare office. Additional experience in customer service such as answering high volume calls and comfortable navigating multiple platforms to schedule patients and verifying insurance!

Job duties: Welcome patients and visitors in a friendly, professional and courteous manner both in person and on the telephone. Schedules appointments for all providers to optimize patient satisfaction, provider time, and exam room availability. Utilize a variety of electronic systems to ensure patients are registered and all necessary demographic and/or financial information is entered into the patient record. Assist patients with checking in and registration in new online system answering questions as needed. Update patients' financial information, recording and collecting patient charges, providing patients with transaction receipts. Checks/verifies patient’s insurance eligibility/sliding fee status prior to and at each visit. Communicates appointment changes to patients and staff.

Skills and Requirements

1+ year of front desk experience for a healthcare organization (outpatient, ambulatory, speciality care preffered).

1+ year experience in customer service such as answering high volume calls

1+ year experience navigating multiple platforms to schedule patients and verify insurance prior experience working the front desk for a non profit or outpatient healthcare setting

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].