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Communication Specialist - Dartmouth Health Advance Response Team (DHART), Rotating

Dartmouth Health

Lebanon, NHJob$20.17–31.27/hrSeen 2w agoSeen in employer's feed 2w ago

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At a glance

Compensation
$20.17–31.27/hr
Location
Lebanon, NH
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Certified Flight Communicator Certification

Job overview

The Communication Specialist serves as a liaison between external and internal customers of DHART and Dartmouth Health, handling transport requests for air and ground medical transport, coordinating teams and resources, and ensuring accurate communication of patient and agency information.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceMultitaskingIndependent FunctioningVerbal CommunicationWritten CommunicationAttention to DetailComputer TypingEMS ExperienceMedical BackgroundAviation ExperienceHospital ExperienceDispatch ExperienceCertified Flight Communicator

Qualifications

High School Diploma or EquivalentCertified Flight Communicator Certification

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Overview

Serves as a communications specialist between external and internal customers of DHART and D-H. Responsible for receiving transport requests for air and ground medical transport, and for initiating mobilization of appropriate teams and resources depending on the needs of the patient and/or requesting agencies.

Responsibilities

  • Coordinates all transport request information.

  • Completes computer data entry.

  • Provides Flight/Ground following of designated vehicles while out on transport.

  • Acts as an agent of Metro Aviation, Inc., Operational Control Center.

  • Activates and coordinates the Post Accident Incident Plan.

  • Communicates between pre-hospital health care providers, hospital health care providers, law enforcement, and fire department personnel.

  • Receives and relays medical information between requesting and receiving personnel and facilities.

  • Monitors, interprets, and communicates weather information to the DHART teams.

  • Performs other duties as required or assigned.

Qualifications

  • High school diploma or the equivalent required.

  • Must possess good customer service skills.

  • Must be able to multitask and function independently.

  • Excellent verbal and written communications skills with a great attention to detail required.

  • Must be proficient with typing on a computer.

  • Prior EMS experience or medical background preferred.

  • Previous aviation, communication, and/or hospital experience preferred.

  • Prior dispatch or emergency medical dispatching (EMD) experience preferred.

Required Licensure/Certifications

  • Certified Flight Communicator certification required within 2 years of hire.
  • Area of Interest:Secretarial/Clerical/Administrative

  • Pay Range:$20.17/Hr. - $31.27/Hr.

  • FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week

  • Shift:Rotating

  • Job ID:41418

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

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