Travel Assistant

Summary

About the position: This position will be assigned to the Information Tickets and Travel office located at Tyndall AFB, FL.

Duties

Including my not limited to: Primarily responsible in establishing and administering commercial reservation and ticket services to a diverse leisure travel community that includes military, active and retired, civilian contractors, and DoD employees from all branches of the service, as well as their family members. Provides clear and accurate guidance and coordination of the leisure travel information and referral services for both individual and group customers. Assists customers in planning, researching and developing domestic itinerary for cruises ground transpiration airfare, and hotel accommodations ticket sales, and vacation packages. May assist when needed with FedEx Office services, balloon operation, fax services, resale lot and RV Storage registration to customers. Maintain registry for a resale lot. Use computer system and software for electronic ticketing and fund management. Assists in maintaining equipment and reports missing or damaged equipment to supervisor. Carries out proper closing and opening procedures as directed. Ensures safety and house rules. Ensures that fees are collected, receipts are issued and maintained, revenue is appropriately processed. May assist in processing vendor payment and/or accomplishing end of month report. Perform other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13066136 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/07/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Desirable to have experience with professional travel agent computer based travel reservation and ticketing software. Knowledge of computer programs to include Word, Excel, Outlook as well as internet. Extremely customer oriented and possess excellent customer service skills. Should have cashier, and simple bookkeeping/accounting experience. Must possess skills in dealing with the public.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Other Information

Individual must fully meet qualification/eligibility/background requirements for this position Male applicants born after December 31, 1959 must be registered for Selective Service Direct deposit is required Satisfactorily complete an employment verification (E-Verify) check A probationary period may be required Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD) Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.