Senior Marketing and Communications Manager - Operational Communications

About Hensel Phelps

At Hensel Phelps, we don’t just build projects—we build careers, communities, and a culture of excellence. As an employee-owned company, every person here plays a vital role in shaping our success and future. Guided by our core values of Ownership, Integrity, Builder mindset, Diversity, and Community, we combine cutting-edge technology with hands-on expertise to deliver landmark projects across the nation. When you join Hensel Phelps, you join a team that values your growth, empowers your ideas, and invests in your journey. Together, we create an environment where innovation thrives, safety is paramount, and every individual has the opportunity to make a lasting impact.

Job Description

The Senior Manager, Operational Communications leads the strategic direction, performance, and continued evolution of communications that support operational excellence, enterprise initiatives, technical functions, business transformation, and project execution. This role partners with operational leaders, corporate functions, regional teams, and executive stakeholders to translate complex priorities, processes, and technical subject matter into communication strategies that improve understanding, adoption, execution, and confidence. As the leader of the Operational Communications team, the Senior Manager establishes the vision, governance, capabilities, and operating model for operational storytelling, technical communications, change communication, PMO support, enterprise programs, and functional communications. The ideal candidate is an experienced communications and people leader who combines operational understanding, strategic judgment, business acumen, and consultative partnership with the ability to lead complex communication portfolios and develop high-performing teams.

Key Responsibilities

Strategic Leadership and Planning

• Provide strategic leadership in the planning, design, development, and deployment of campaigns.

• Lead the development and execution of integrated marketing and communication strategies that align with enterprise goals and regional initiatives.

• Oversee annual planning and refinement of the company marketing and communications playbook to align enterprise and regional goals with audience-driven priorities.

• Take ownership of tactical execution across key initiatives to reduce dependency on the Director while driving process improvements and workflow efficiencies across all disciplines.

Collaboration with Executives and Stakeholders

• Lead enterprise and executive communications strategy, portfolio priorities, governance, team performance and measurement to ensure alignment and execution excellence.

• Collaborate closely with executives and key stakeholders to uncover and shape meaningful business narratives.

• Develop platforms to drive expertise across key internal and external audiences.

• Translate high-level marketing plans into actionable regional campaigns.

Content Creation, Review, and Management

• Oversee the creation of content for digital and traditional platforms, serve as final reviewer for high-visibility collateral to ensure brand and editorial standards are met.

• Guide internal and external communications strategies to enhance employee engagement and information flow.

Performance Tracking and Analysis

• Oversee key performance indicators (KPIs) and other mechanisms to track engagement and communication performance for all channels.

• Monitor and analyze campaign performance and market trends to inform future strategies.

Relationship Building

• Establish and nurture strategic relationships within the broader communications ecosystem and adjacent areas of expertise (e.g., design, digital strategy, public affairs, brand, etc.) to strengthen collaboration, amplify impact, and stay informed of emerging trends.

Team Leadership and Management

• Lead and manage a team fostering a culture of collaboration, innovation, and continuous improvement, and serve as the day-to-day leader for the marketing and communications team, overseeing personnel management and guiding workload prioritization.

Qualifications

• 15 or more years of progressive experience in marketing and communications roles, including team leadership.

• Demonstrated ability to manage complex projects and cross-functional teams.

• Proficiency in Microsoft Office and Adobe Creative Suite (InDesign, Photoshop, Illustrator).

• Strong writing, editing, and presentation skills.

• Experience with digital marketing tools, analytics platforms, and content management systems.

• Experience in the AEC (Architecture, Engineering, Construction) or related industry preferred.

Physical Requirements

Light Work. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

• The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity.

• Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc.

• Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer.

• The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.

• Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas.

• Constantly reads written communications and views email submissions.

• The person in this position regularly sits in a stationary position in front of a computer screen.

• Visual acuity and ability to operate a vehicle as certified and appropriate.

• Rarely exposed to high and low temperatures.

• Rarely exposed to noisy environments and outdoor elements such as precipitation and wind.

Compensation Data (Colorado Only)

Base Salary: $84,600 - $143,000

Auto Allowance: $16,200

Phone Allowance: $900

Total Compensation: $101,700 - $160,100

Education

Bachelor’s degree in marketing, communications, business or related field.

Benefits

At Hensel Phelps, we invest in our people—professionally, personally, and financially. Employees are eligible for a comprehensive benefits package designed to support long-term well-being and career growth. Benefits offerings include medical, vision, and dental insurance; life insurance; accidental death and dismemberment coverage; long-term disability; a 401(k)-retirement plan; and access to our Employee Assistance Program (EAP).

We believe time away from work is essential to doing your best work. Employees are eligible for paid time off beginning upon hire, supporting rest, flexibility, and work-life balance.

Equal Opportunity Employer Statement

Hensel Phelps is an equal opportunity employer. Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)