Program Manager

Title: Program Manager Reports to: Manager, Production Management Location: Lansing LG Energy Solution Michigan Inc. Lansing (LGESMIL) develops and manufactures large lithium ion polymer batteries and modules for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! www.lgenergymi.com{target="_blank" rel="noopener"} Summary We are seeking a highly organized and detail-oriented professional with over 3 years of experience in manufacturing, preferably in the automotive/ESS industry, to manage program and sales operations. The role involves maintaining communication with customers and internal teams, supporting change management, overseeing program milestones, and developing sales plans. Responsibilities: [Program Management] - Maintain daily communication with customers and internal teams in Lansing. - Support customer meetings related to changes in 4M (Material, Machine, Method, Manpower) and manage the 4M timeline on-site or via conference calls. Publish internal implementation plans to relevant departments. - Collaborate with PM CS representatives on change management, including PPAP status and part number changes. - Oversee program milestones and risk management, ensuring material and timing impacts are monitored, such as line readiness and PPAP schedules. - Manage revenue control and generate accurate monthly reports. - Ensure product quality through processes like GM APQP, distributing tasks to relevant departments and addressing customer needs. [Sales] - Develop preliminary sales plans based on internal production schedules and external shipping plans. - Analyze customer demand (EDI & pre-production orders) and set shipping plans based on daily production schedules. Manage returnable shipping packages/trays. - Oversee accounts receivable/payable to ensure no discrepancies between shipped and received quantities. - Maintain daily communication with customers and LGESMI Lansing personnel, preparing for meetings related to demand, sales, and project timelines. - Lead cross-functional reviews to capture internal and customer requirements, both commercial and technical. - Engage in sales activities for assigned customers and articulate project challenges to stakeholders for escalation and guidance. - Handling all preparations and coordination for customer visit and audits. Qualifications: - Preferred experience in both sales and program management roles. - Familiarity with customer-related websites such as OpenText, GM Supply Power, and Ford Supplier Portal is preferred. - Experience in the automotive/ESS industry with general work process standards, such as those of GM and Ford (e.g., PPAP, 4M change), is preferred. - Highly organized with strong attention to detail. Experience: - 3+ years of experience in program managing, or sales operations, preferably in the automotive/ESS industry Skills: - English/Korean bilingual skills and a college degree are preferred. - Strong written and oral communication skills - Leadership and interpersonal skills - High attention to detail and understanding of multiple metrics - Analytical and problem-solving skills - Ability to work cross-functionally - Proficient in SAP and MS Office (Word, Excel, PowerPoint, and MS Project).