MANAGEMENT ANALYST, SENIOR

State of Idaho Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The mission of the Idaho Department of Labor is to support individuals through career transitions, determine benefit eligibility, connect employers with workers and oversee tax and labor law compliance.

The Idaho Department of Labor is seeking a Management Analyst, Senior with the workforce knowledge and passion to help advance operational excellence and continuous improvement across IDOL’s programs. This role will support strategic projects related to quality service delivery and excellent program outcomes. Through cross-functional collaboration, the Management Analyst, Senior will help ensure that key workforce division projects are effectively supported, efficiently executed, and responsive to organizational and stakeholder needs.**Salary offered will be based on qualifications and experience.

• For internal/current classified employees of the Department of Labor, the location may depend upon the selection of the successful candidate and the availability office space.

• For external/non-Department of Labor candidates, the location will be Boise, Idaho only.

Examples of duties include:

• Conducting quality assurance reviews of service provision to identify adherence to standards, need for training, and best practices.

• Assisting with strategic projects to standardize information, training, resources, and reports used to support IDOL Workforce Services staff and management.

• Facilitating collaborative dialogue among internal stakeholders to inform recommendations for management decisions.

Work is performed primarily in a standard office environment or through remote work, upon approval and according to agency policy. The position involves frequent interaction with staff, leadership, and stakeholders in both individual and group settings, including virtual and in-person meetings. *This position may require occasional travel, both in-state and out of state, to attend meetings, trainings, or site visits at local offices or partner locations. *Periodic attendance at in-person meetings, trainings, or conferences may be required.

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

For questions regarding this position, please contact Josh Lamansky ([email protected]).

The applicant selected for this position will be required to pass a background check.

To learn more about the Idaho Department of Labor, please visit our website at: https://www.labor.idaho.gov/

Job Responsibilities:

Management Studies & Continuous Improvement:

• Assisting with the execution of projects designed to enhance innovation, quality, standardization and continuous improvement of local office systems and procedures.

• Analyze quantitative and qualitive data to identify operational needs and gaps, and develop well-supported recommendations for policy, procedural, or system modifications.

• Collaborate with stakeholders to evaluate problem areas and propose alternative solutions, ensuring consideration of impacts to related system processes and organization operations.

Liaison & Technical Assistance:

• Serve as a liaison between stakeholders, providing analysis and recommendations to leadership related to systems, procedures, and operational efficiencies.

• Provide assistance to support the effective implementation of policies, systems and process improvements.

• Develop and deliver training and guidance to management and staff to ensure successful implementation of new or revised systems and procedures.

• Other duties as assigned.

• Minimum Qualifications: You must possess all the minimum qualifications to pass the exam for this position. Please make sure your resume or work history supports how you meet the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.

Good knowledge of:

• Good knowledge of management practices.

• Good knowledge of organizational design.

• Good knowledge of methods of information collection

Experience:

• P lanning and organizing management studies, including determining study methods and procedures.

• Analyzing complex management, financial, and related data and systems and developing recommendations for improvement.

• Conducting fact-finding interviews and interpreting statistical and narrative information.

• Preparing oral and written reports of study findings and recommendations.

The ideal candidate would possess the following:

• Strong working knowledge of Idaho Department of Labor workforce programs.

• Ability to make decisions in a complex, fast-paced environment with competing priorities.

• Ability to analyze information, apply critical thinking, and solve complex problems.

• Ability to communicate effectively, both verbally and in writing, with diverse audiences including leadership, managers, staff, and external partners.

• Ability to manage multiple priorities, meet deadlines, and adapt to changing work demands.

• Ability to work independently and collaboratively in a team environment.

• Ability to interpret and apply regulations, rules and internal policies.

The State of Idaho offers these AMAZING benefits:

• Participation in PERSI (https://www.persi.idaho.gov/) one of the nation's best state retirement systems and pension plans.

• Excellent low-cost medical, dental, and vision (https://ogi.idaho.gov/) insurance for employee & family.

• Generous vacation and sick leave accrual beginning as soon as you start.

• Paid parental leave.

• Eleven paid holidays per year.

• Multiple savings plans.

• Life insurance.

• A healthy work-life balance is encouraged.

• Wellness programs (https://healthmatters.idaho.gov/) ; ongoing training opportunities; and more.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.