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Senior Operatons Manager

Birmingham Jefferson Convention Complex

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At a glance

Compensation
No compensation found
Location
Birmingham, AL
Work Authorization
Not specified

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Job overview

The Senior Operations Manager oversees the operation and maintenance of City Walk, a large public outdoor venue. The role develops operating and maintenance plans, maintains service and safety standards, manages budgets and resources, coordinates staffing and contractors, and supports the venue’s culture and core values.

Skills & qualifications

RequiredNice to have

Skills

Venue OperationsOperations PlanningFacilities MaintenanceBudgetingResource AllocationStaff SchedulingContractor Coordination

Full job description

Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: Develop, implement and regularly refine operating plans for City Walk. Demonstrates understanding of managing and operating a large public outdoor venue and performs responsible management duties that provide exceptional experience for clients and guests. Ensures standards for product and service quality, equipment, and operator performance are maintained and that cost-effective technology techniques and processes are used to maximize resources. Ensure fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to facility property. Ensuring all aspects of the venue grounds and infrastructure are well maintained, clean, safe and maintained in an efficient manner. Develop, implement and regularly refine policies that ensure efficient and effective operational practices, safety, fiscal responsibility, and day to day management best practices and lead to the development of and promote the culture and vision of City Walk. Develop and execute a City Walk operational plan and yearly maintenance plans (multi-year building maintenance plan, equipment care plan, landscaping plan, etc.) Lead budgeting and resource allocation efforts alongside the other senior level management team members. Coordinate with internal team members to ensure proper staffing, including security, custodian, maintenance and etc. to ensure a safe environment for visitors and patrons of City Walk BHAM. Coordinate with internal team members and landscape contractors, to ensure landscape standards are consistently being met. Responsible for initial determination of items of concern as they relate to electrical, mechanical, plumbing, painting, graffiti and overall general maintenance. Responsible for initiating and tracking work orders. Creates and oversees the daily schedules of operational team members. Ensure adequate personnel are scheduled to meet the demands of venue events. Ensure all program initiatives align with City Walks core values and culture

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