Customer Relations - Sales 2

Sales & Marketing

Customer Relations - Sales 2 Cedar Rapids, IA Posted: 10/5/2026

Job Description

Job ID#:

226632

Job Category:

Sales & Marketing

Position Type:

Associate - W2

Shift:

1

PDS Defense, Inc. is seeking a Customer Relations - Sales 2, in Cedar Rapids, IA. Job ID#226632

Job Description:

This entry sales position will be responsible for providing world class customer service for customers worldwide through exceptional responsiveness to customer inquiries, negotiating favorable terms, all while focusing on the maintenance of existing customers, and the development of new relationships.

o Description of duties

• Provide timely responses to customer request for quote via email, phone, or inventory listing portals.

• Liaise with peers and leadership to understand market pricing dynamics to capture sales

• Achieve sales and capture rate targets as set by management

• Validate customer purchase orders against standard and negotiated terms

• Interacts with the customer prior to and after the sale to develop and maintain positive partner relationships.

o Required qualifications

• Ability to work independently with little instruction and are intrinsically motivated.

• Provide responsive and exceptional customer support

• Strong written and verbal communication skills

o Preferred qualifications

• Previous sales/customer service experience

Citizenship: US citizens only

Education: High school diploma or equivalent required

Shift: M-F. 8a-5p

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Job Requirements

Minimum Security Clearance:

No Clearance

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled