
Product Manager, CashPro Security
Charlotte, NCFull-timeSeen 2 days agoSeen in employer's feed 2 days ago
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Job overview
The Product Manager will drive delivery and ongoing management of CashPro Security initiatives, partnering with technology, information security, fraud, risk, client protection, operations, and other stakeholders. The role focuses on authentication modernization, identity verification, fraud prevention, security insights, and related platform capabilities, while improving client protection and maintaining user experience. It also supports product governance, risk management, audit, and regulatory activities.
Skills & qualifications
Skills
Qualifications
Full job description
Product Manager, CashPro Security
Charlotte, North Carolina;New York, New York; Chicago, Illinois
To proceed with your application, you must be at least 18 years of age.
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Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
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To proceed with your application, you must be at least 18 years of age.
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Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
CashPro is Bank of America's digital banking platform, serving hundreds of thousands of users globally across payments, receivables, reporting, liquidity, trade, and administration capabilities. CashPro continues to invest in industry-leading security solutions that help protect clients, strengthen authentication, and combat evolving cyber threats.
This Product Manager will be responsible for driving the delivery and ongoing management of key CashPro Security initiatives. The role will partner closely with Technology, Information Security, Fraud, Risk, Client Protection, Operations, and other stakeholder groups to deliver security solutions that improve client protection while maintaining a strong user experience.
Responsibilities include:
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Own the end-to-end delivery of strategic security initiatives from planning through implementation and post-launch measurement.
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Partner with technology teams to define requirements, prioritize roadmaps, manage dependencies, and drive execution.
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Develop and maintain product metrics, scorecards, and executive reporting to measure adoption, effectiveness, risk reduction, and business outcomes for Security efforts.
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Manage strategic vendor relationships and evaluate emerging technologies that support CashPro's security strategy.
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Build strong partnerships across Technology, Information Security, Client Protection, Fraud, Risk, Operations, and Product teams.
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Translate complex business, security, and client needs into actionable product strategies and requirements.
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Monitor product performance, identify enhancement opportunities, and recommend solutions that improve security and client experience.
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Support product governance, risk management, audit, and regulatory activities.
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Communicate product strategy, progress, risks, and outcomes to senior leadership and key stakeholders.
This role supports security initiatives focused on authentication modernization, identity verification, fraud prevention, security insights, and other strategic platform security capabilities outlined within the CashPro Security roadmap. The role helps support ongoing needs of CashPro Security and Authentication that need to be monitored and supported.
Required Skills :
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5+ years of product management, digital banking, cybersecurity, fraud, payments, treasury management, consulting or related experience.
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Experience leading complex initiatives across multiple organizations and stakeholder groups.
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Strong product management skills including strategy, roadmap development, requirements definition, prioritization, and execution.
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Proven ability to drive delivery through technology and cross-functional partners.
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Experience developing metrics, reporting, and data-driven recommendations.
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Strong analytical, problem-solving, and decision-making capabilities.
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Excellent verbal and written communication skills.
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Strong relationship management and influencing skills within a matrixed organization.
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Ability to manage competing priorities and operate effectively in a fast-paced environment.
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Demonstrated ownership, accountability, and execution focus.
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Bachelor's Degree required
Desired Skills :
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Treasury Management or Global Payments Solutions experience.
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Knowledge of cybersecurity, fraud prevention, authentication, identity verification, or digital identity solutions.
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Experience managing third-party vendors and strategic technology partnerships.
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Familiarity with authentication technologies such as MFA, passkeys, FIDO, SSO, federated identity, behavioral analytics, or identity verification.
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Experience working with Information Security, Fraud, Risk, Compliance, or Audit organizations.
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Experience creating executive-level dashboards, scorecards, and business reporting.
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Knowledge of the corporate digital banking security landscape and emerging cyber threats.
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Experience supporting commercialization, client adoption, and go-to-market initiatives.
Skills:
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Oral Communications
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Prioritization
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Product Management
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Product Marketing and Branding
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User Experience Design
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Presentation Skills
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Process Effectiveness
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Product Design and Development
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Strategic Thinking
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Digital Marketing
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Market Analysis
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Problem Solving
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Project Management
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Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster.
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Investment products offered through MLPF&S and insurance and annuity products offered through MLLA:
Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value
Are Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity
Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.
Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).
Bank of America Private Bank is a division of Bank of America, N.A.
Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.
© 2026 Bank of America Corporation. All rights reserved.
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