Warehouse Clerk 2

This is a 2nd shift Mon-Fri position located at 283 Ship Canal Parkway, Buffalo NY Job titleWarehouse Clerk - 283Reports toWarehouse SupervisorPay classRegular Part TimeJob purposeAs a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOLs and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested. Duties and responsibilities * Provide exceptional customer service * Manage and check-in drivers efficiently and effectively * Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders * Perform data entry as needed * Daily communication via telephone calls and emails to internal departments * Prioritize and multi-task client requests on a daily basis * Obtain and evaluate all relevant information to handle inquiries and complaints * Respond in a prompt and courteous manner to client requests * All other duties as assignedQualifications * High School Diploma or GED * Customer service experience * Excellent verbal and written communication skills * Ability to multi-task * Problem analysis and problem-solving * Attention to detail and accuracy * Initiative * Basic PC skills and MS Office Suite (Excel, Word, Outlook) * Ability to work in fast-paced environment * Work independently and with team in fast paced environmentSafety Requirements * Must wear steel toed boots/shoes. * Must wear safety vest.Physical requirements * Must be able to lift up to 50 lbs.