Senior Analyst, Client Success
Woonsocket, RIFull-time$47–122K/yrSeen 1w agoSeen in employer's feed 2 days ago
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At a glance
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Job overview
The Senior Analyst, Client Success supports client relationships and program needs through regular business reviews, issue resolution, and cross-functional coordination. The role represents client needs internally, helps advance enhancements, and balances communication, stakeholder management, and timelines. It requires 2–3 years of cross-functional or client-facing experience, data analysis using Excel and other systems, and limited travel.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
What You Will Do
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Meet with clients regularly to review business status, open issues, and opportunities, including monthly and quarterly business reviews.
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Serve as the internal voice of the client to champion enhancements and program needs that improve the experience.
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Work cross-functionally with Supply Chain, Inventory, Implementation, Finance, and Operations to support client and program needs.
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Navigate a dynamic, entrepreneurial team in an evolving space while balancing communication, stakeholder management, and timelines.
Required Qualifications
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2-3 years of experience working on cross-functional teams or in a client facing relationship centric role
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Demonstrated ability to own initiatives end-to-end and drive measurable business outcomes
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Strong communication skills with ability to synthesize and present insights
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Ability to analyze and interpret data using Excel and other data systems
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Ability to travel on a limited basis (10-15%)
Preferred Qualifications
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1-2 years as a client lead in a consulting, project management, or provider/payor functions
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Experience with Medicare/Medicaid products
Education
Bachelor’s degree or equivalent experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .
We anticipate the application window for this opening will close on: 11/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.
How this job compares
Set against the 316 open Client Success jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This posting$47–122K/yr
- US median$113–162K/yr241 salary ranges
This range's midpoint, $85K, is 40% below the US median midpoint ($140K) — in the lowest quarter of Client Success salary ranges across the US.
- Openings
- Olive Jobs lists 316 open Client Success jobs across the US. 18% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 2 years of experience — less than three in four Client Success postings that state a minimum ask for (median 5 years, across 261 postings).
- Education
- 57 of the 316 open Client Success jobs (18%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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