AI Engineer

Job Description

Our team is driving new and differentiated experiences in the restaurant & hospitality business, starting with our international markets, and we’re moving fast. We’re looking for a Principal Software Engineer to join as a hands-on builder, someone who thrives on ambiguity, moves with a startup mindset, and can navigate increasingly complex technical problems to turn emerging technology, including AI, into real business impact fast. What You’ll Do

1. Build & Ship Product Experiences

• Design, build, and embed new technology directly into product experiences for our restaurant & hospitality business, including AI-powered features where they’re the right tool for the job.

• Take work from early prototype through validation to real production use, navigating increasing complexity and ambiguity as problems get less defined.

Skills and Requirements

• 8+ years of software engineering experience, with hands-on experience building production systems; exposure to LLMs (APIs, agents, RAG, or similar) is a strong plus, not a hard requirement.

• A track record of navigating increasingly complex, ambiguous problems and shipping in fast-moving environments. Startup experience or a strong “startup mindset” within a larger organization is a big plus.

• Comfort operating across legacy and modern systems simultaneously, and the judgment to know where to invest effort for the fastest path to value.

• Strong cross-functional communication and influence skills, including the ability to advise and persuade audiences unfamiliar with the subject matter. This role leads through relationships and technical credibility, not org-chart authority.

• Genuine curiosity about applying new technology, including AI, to the restaurant & hospitality industry. Prior domain experience in restaurant, hospitality, or retail operations is a plus but not required.

• Deep working knowledge of at least one major hyperscaler (GCP, Azure, AWS, or similar).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].