Business Systems Administrator - 4440635

Description: General Responsibilities The Business Systems Administrator is responsible for the administration, configuration, and support of the organization???s core banking system, in branch processing solutions, and workflow automation platforms. This role ensures that critical operational systems run reliably and efficiently, enabling smooth daily operations across branches and back-office departments. The position partners with IT, operations, and vendors to resolve issues, implement enhancements, and optimize processes that improve service delivery and organizational performance. Essential Duties Core Banking System Administration Manage daily operations, configuration, and maintenance of the core banking platform Oversee system updates, patches, and vendor driven enhancements Maintain user access, permissions, and security controls Monitor system performance and troubleshoot operational issues Ensure data integrity and compliance with regulatory requirements Workflow & Automation Platforms Administer workflow engines used for account opening, loan processing, exception handling, and other operational processes Design, configure, and optimize automated workflows to improve efficiency and reduce manual work Monitor routing, approvals, and system integrations to ensure smooth operations Collaborate with business units to identify process improvements and automation opportunities Maintain documentation and version control for workflow changes User Support & Training Provide Tier 2 support for system issues escalated from operations or IT Train employees on system functionality, new features, and best practices Communicate system changes, outages, and updates to stakeholders Security, Compliance & Risk Management Maintain strong access controls and audit trails across all platforms Support internal and external audits with system data and documentation Ensure systems comply with regulatory standards and internal policies Identify and mitigate operational risks related to system configuration or performance Ancillary Duties Actively represents the Bank in public relations and other related community activities. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities. PI286648315 / 11-3012.00 Administrative Services Managers