
Specialist Outage Management
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Job overview
Wisconsin Public Service Corp is seeking a Specialist to support Customer Service and Operations in Wisconsin System Operations. The role performs business and operations analysis, serves as a liaison between IT development and business units, and supports system enhancements and implementations. Work includes needs analysis, defining specifications, testing, training, system maintenance, vendor interaction, and potentially overseeing projects.
Skills & qualifications
Skills
Full job description
JOB REQUIREMENTS: Wisconsin Public Service Corp, a subsidiary of WEC Energy Group, is seeking a Specialist in our Green Bay, Wisconsin or Pewaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you. Job Summary General responsibilities are to support Customer Service and Operations (CSO) in Wisconsin System Operations by performing business and operations analysis work supporting the business decision-making needs of CSO. The Specialist will act as a liaison between the IT development group and business units for the development and implementation of enhancements to existing systems and new systems. This position performs business systems needs analysis, assists in formulating and defining systems scope and objectives through research and fact finding combined with a basic understanding of business systems, processes and industry requirements. Other responsibilities include; defining specifications, conducting testing, performing training, implementing and maintaining systems, interacting with software vendors, and assists in developing recommendations to solve problems and issues related to System Operations. This role may also require project management oversight on CSO initiatives. Job Responsibilities Assists in the building and maintaining of business systems Ensures systems are operating as designed, evaluates requests for changes, and provides routine system maintenance Documents system processes and procedures, suggests system improvements, and makes daily decisions involving direct application of... For full info follow application link. "WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other protected class. EEO/AA policies and statements" ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4B6C05A3C8C5418E
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