Inside Sales Representative
Kalamazoo, MIFull-timeSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Inside Sales Representative assists customers in the store with product information, project advice, estimates, and transactions. The role also follows up on online quotes, qualifies new leads through cold calls, supports Outside Sales Representatives, and helps with inventory control. Training is provided on products, the POS system, and paperwork. Compensation includes salary and commission with no stated limit on commission.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Inside Sales Representative
Kalamazoo, MI
Full Time
Sales
Experienced
Share (https://clumber.applytojob.com/app/share/YX5kr9zM06)
Do you have a positive attitude? Are you a people-person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on when they stop in. Friendly customer service is key. Our customers can buy a 2x4 anywhere – they come to us because of the customer service.
Our Story
Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same.
Description
When a customer walks in the store, you will be there to assist them. You will share product information, give advice on their project needs, produce estimates for packages/projects and process transactions. You will also follow up on online customer quotes, cold call to qualify new leads, support the Outside Sales Reps as needed, and assist in inventory control by conducting cycle counts and resolving overages/shortages.
Each ISR completes training to learn our products, our POS System, and how to fill out paperwork. Salary + commission! Our commission is structured so that there is no limit to your compensation.
Requirements
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Experience working in sales or customer service
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Friendly, outgoing personality
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Effective communication skills
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Familiarity with building materials is helpful, but not required
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Ability to be a team player
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Ability to ensure sales and profit goals are met
Benefits (full-time employees)
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Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
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Short and Long-Term Disability
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Company-paid life insurance and AD&D
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Optional supplemental life insurance
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Company-match 401(k)
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Vacation time and paid holidays
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Vendor incentives
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Room for growth; we promote from within!
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Military encouraged to apply!
How this job compares
Set against the 1,437 open Inside Sales jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- US median$59–98K/yr474 salary ranges
- US median$22–30/hr378 hourly ranges
- Openings
- Olive Jobs lists 37 open Inside Sales jobs in Michigan and 1,437 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most in Michigan
- SCI Shared Resources, LLC4 open
- Amphenol Borisch Technologies2 open
- Carter Lumber (this employer)2 open
- Experience
- Inside Sales postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (689 postings).
- Education
- 139 of the 1,437 open Inside Sales jobs (10%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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