Order/Account Management

Description

Brief Job Description

We are seeking an organized Order/Account Management professional to support customer accounts, process orders, and ensure timely service delivery. This role serves as a key liaison between customers, sales, and internal operations teams.

Responsibilities

• Process customer orders accurately and efficiently

• Manage account updates, order changes, and status tracking

• Communicate with customers regarding timelines, issues, and resolutions

• Coordinate with internal teams to ensure fulfillment and service accuracy

• Maintain account records, documentation, and reporting

• Resolve order discrepancies and support customer satisfaction

Requirements

Requirements

• 1+ years of customer service, account management, or order processing experience

• Strong communication and organizational skills

• Proficiency in Microsoft Office and CRM/ERP systems

• High attention to detail and problem-solving ability

• Ability to manage multiple priorities in a fast-paced environment

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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