Billing Operations Analyst
Charlotte, NCJob$28–34/hrSeen 2w agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Billing Operations Analyst supports billing readiness for North America Field Service. The role confirms job completion and customer authorization, validates and corrects cost postings, and moves completed work to ready-to-bill status. The team manages open orders, coordinates with field offices and assigned markets, handles invoice uploads and customer disputes, and contributes to continuous improvement of the billing readiness process.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Billing Operations Analyst
Location: Charlotte, NC
Job ID: #733358
Pay Range: $28-34
Job Description:
The Billing Operations Analyst will primarily perform tasks associated with the billing readiness process for North America Field Service. Individuals will be working as a team to confirm job completion and customer authorization, posting and validating costs, correcting cost posting errors, validating correct confirmations and setting items to ready to bill status for work accomplished by our field offices. This team will manage the open order daily, meet with assigned markets weekly on Teams, work various invoice uploads inboxes daily.
Key Responsibilities:
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Validate completion of jobs for billing, checking for customer authorization
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Completion/closure of the service order/project
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Validate correct cost postings and
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Correcting as needed and setting jobs to Ready to Bill status for the billing team.
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Communicate with field offices with regard to status and issues with jobs
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Commit to and monitor the Open Order status daily and for month end related activities
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Address corrections and updates as needed
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Assist with customer disputes as needed, providing regular updates to the customer
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Deliver to established performance metrics
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Contribute to the continuous improvement of the billing readiness process
Required Qualifications:
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High School Diploma or GED
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5+ years of work experience in a business environment
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1+ years of experience in Microsoft Office Suite
Preferred Qualifications:
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Bachelor’s Degree in Business or other related field required
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Experience in job costing, accounting and customer service
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HVAC Service industry experience
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ServiceMax, Salesforce, and SAP experience
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Demonstrate and build deep process expertise
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Experience in customer service
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Foster a culture of continuous improvement
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Demonstrate financial acumen
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and “Know Your Rights” Poster is available here: Applicant and Employee Notices (https://butler.com/wp-content/uploads/2024/03/BAA-Website.HR-Documents.2024.03142024-new.pdf) .
Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at [email protected].
How this job compares
Set against the 475 open Billing jobs on Olive Jobs, counted November 2, 2026.
- Pay
- This posting$28–34/hr
- US median$20–27/hr120 hourly ranges
This range's midpoint, $31/hr, is 32% above the US median midpoint ($24/hr) — in the top quarter of Billing hourly ranges across the US.
- Openings
- Olive Jobs lists 11 open Billing jobs in North Carolina and 475 across the US. 17% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Accenture46 open
- Akamai Technologies, Inc.35 open
- HealthcareSupport Staffing13 open
- Experience
- This posting asks for at least 5 years of experience; Billing postings that state a minimum ask for 3 years at the median (370 postings).
- Education
- This posting asks for a high school diploma; 238 of the 475 open Billing jobs (50%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 2, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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