Stars and Strikes logo

Concourse Experience Manager

Stars and Strikes

Summerville, SCJobSeen 1w agoSeen in employer's feed 1w ago

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At a glance

Compensation
No compensation found
Location
Summerville, SC
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Stars and Strikes is seeking a Concourse Experience Manager to oversee the operations and atmosphere of its high-volume, fast-paced family entertainment center. The role includes meeting sales goals, managing bowling and service operations, creating guest experiences, and training team members. The ideal candidate has management experience and a friendly, professional demeanor; hospitality or food and beverage experience is preferred.

Skills & qualifications

RequiredNice to have

Skills

Guest ServicePeople LeadershipTeam DevelopmentProblem SolvingFloor ManagementBudget ProficiencyHospitalityFood and Beverage

Qualifications

1+ Years Management ExperienceHospitality or Food and Beverage ExperienceWeekend and Holiday Availability

Benefits

Medical Insurance
401(k) Match
Paid Time Off

Full job description

Concourse Experience Manager

Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center!

The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse.

This position will be directly responsible for meeting and exceeding sales goals, the running of the concourse including bowling and service, creating memorable guest experiences, as well as training and maintaining team members for a variety of positions.

Why Join Our Team?

  • We are a family-owned business and consider our team members part of our family

  • We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so

  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company

  • We encourage team members to have fun while they work

  • We provide opportunities for all team members to give back to the community

  • We are a community who live out our core values:

  • Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back

What We’re Looking For:

  • 1-2 years of management experience

  • Friendly, outgoing and professional demeanor

  • Experience in Hospitality and/or Food & Beverage is a preferred

  • Must able to work weekends and holidays

Core Competencies:

  • People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences

  • Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality

Key Responsibilities:

  • Ensure a “FUN” atmosphere

  • Identify & Resolve Issues Impacting Guest Experience

  • Cleaning of Location

  • Compliance and Training Validation

  • Overall Floor Management (bowling, bar and lane service)

Additional Duties:

  • Act as Manager on Duty when Needed

  • Report Product/ Service Issues

  • Timecard Review

  • Quality of Inventories

  • Delivery Check-ins

Perks We Offer:

  • Health & 401k Benefits

  • Bonuses

  • Paid-Time Off

  • Free bowling, laser tag & gameplay!

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

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How this job compares

Set against the 3,973 open Operations Management jobs on Olive Jobs, counted October 28, 2026.

Pay
  • This postingNot listed
  • South Carolina median$113–164K/yr31 salary ranges
  • US median$23–25/hr251 hourly ranges
Openings
Olive Jobs lists 64 open Operations Management jobs in South Carolina and 3,973 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in South Carolina
Experience
Operations Management postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 2 to 7 years (3,004 postings).
Education
856 of the 3,973 open Operations Management jobs (22%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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