Dock Coordinator

Your Role in Our Mission The Dock Coordinator is responsible for accurate inspection, data collection, data entry, shipping, receiving, and documentation of all inventory transactions. This position maintains an orderly warehouse and dock environment in accordance with sanitation standards, including Feeding America and American Institute of Baking (AIB) guidelines. The Dock Coordinator also assists with inventory counts and works collaboratively with staff, volunteers, donors, vendors, and partners to support the efficient movement of food throughout the organization. What You'll Do - Accurately gather, document, and enter inventory data into the Ceres ERP system. - Weigh, count, inspect, and document all inbound shipments. - Accurately record food donations and purchased inventory from a variety of donors and vendors. - Collaborate closely with the Food Sourcing Department to maintain accurate information and data tracking. - Tag all inventory with appropriate pallet labels to ensure inventory accuracy and traceability. - Safely unload and load inbound and outbound shipments and move products to designated storage or distribution locations. - Verify freight for quantity, quality, infestation, damage, and food safety compliance. - Maintain receiving logs and supporting documentation. - Operate forklifts and other warehouse equipment to load, unload, move, stack, and store inventory. - Ensure safe and efficient operation of all warehouse equipment. - Maintain a clean, organized, and efficient warehouse and receiving/shipping dock. - Adhere to Feeding America, AIB, and Food Bank of the Rockies sanitation and food safety standards. - Communicate equipment maintenance or operational concerns to the Warehouse Equipment and Sustainability Supervisor. - Utilize Warehouse Management System (WMS) applications and RF technology to support inventory management and operational efficiency. - Process outbound loads and ensure manifests and bills of lading are completed accurately. - Support Distribution, Reclamation, Transportation, and other departments as needed. - Assist with scheduled inventory counts and inventory reconciliation activities. - Handle confidential information with discretion and care, ensuring the privacy and respect of employees, volunteers, partners, donors, or others ** ** How the Work Gets Done The Dock Coordinator demonstrates the following core competencies in daily practice: - Instills Trust: Gains the confidence and trust of others through honesty, consistency, accountability, and ethical conduct. Demonstrates reliability by following through on commitments, maintaining accurate inventory and operational records, and treating colleagues, volunteers, donors, partners, and vendors with fairness and respect. Upholds Food Bank of the Rockies' values and fosters a workplace culture built on integrity and transparency. - Collaborates: Builds strong working relationships across Operations, Inventory Control, Transportation, Sourcing, Distribution, Volunteer Engagement, and other departments to ensure efficient warehouse operations and inventory accuracy. Shares information proactively, communicates openly, and works cooperatively to solve problems and achieve common goals. Supports a team-oriented environment that advances operational excellence and mission success. - Customer-Centric Focus: Prioritizes the needs of Hunger Relief Partners, donors, volunteers, vendors, and internal stakeholders by ensuring accurate, timely, and professional service. Understands the impact of warehouse operations on hunger relief efforts and works to provide a positive experience through responsive communication, attention to detail, and a commitment to operational excellence. - Ensures Accountability: Takes ownership of responsibilities and operational outcomes by consistently following established procedures, maintaini g accurate documentation, and meeting productivity, safety, inventory, and food safety standards. Holds self accountable for performance, addresses issues proactively, and contributes to a culture of responsibility, continuous improvement, and excellence. ** ** What We're Looking For - Commitment to fulfilling Food Bank of the Rockies mission and positively representing the brand both internally and externally - Strong verbal and written communication skills. - Working knowledge of Microsoft Office applications, printers, ERP systems, and warehouse technology. - Excellent organizational, time management, attention to detail, and follow-through skills. - Self-directed and results-oriented work style. - Ability to exercise sound judgment, think critically, solve problems, and collaborate effectively with others. - Strong customer service orientation. - Knowledge of warehouse operations and inventory management processes. - Ability to work efficiently within established schedules and operational demands. - High school diploma or equivalent required; Bachelor's degree a plus; or equivalent work-related experience. - Minimum of 2-4 years of experience in warehouse, receiving, shipping, or dock operations required - Experience operating warehouse equipment, including sit-down forklifts, stand-up forklifts, and motorized pallet jacks. - Food warehousing experience preferred. - Experience using warehouse technology, including RF scanners, WMS applications, ERP systems, Microsoft Outlook, and Microsoft Teams preferred. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Primarily work in a warehouse environment with regular exposure to all outdoor weather conditions. - Regularly operate warehouse equipment including but not limited to: sit-down and stand-up forklifts, motorized pallet jacks. - Occasionally work in cold storage environments with temperatures ranging from 40°F to -10°F. - Using office equipment such as a computer, mouse, keyboard, printer - Frequently handle equipment used for the storage, transportation, and distribution of food products. - Regularly lift or move up to 50 pounds ** ** Expected Hours of Work: This is a non-exempt, full-time position working approximately 40 hours per week. A typical work schedule is Monday -- Friday from 8AM to 4:30PM, with occasional evenings and Saturdays based on organizational needs. Benefits: At Food Bank of the Rockies, we provide a fulfilling workplace along with a comprehensive benefits package that includes: - Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, and opportunities for paid volunteer time. - Robust Retirement Plan: A 401(k)-retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security. - Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family's needs. - Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program. - Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills. To Apply: If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you. Apply online through www.foodbankrockies.org/careers{rel="noopener noreferrer" target="_blank"}**. Applicatio