Staff Resident Engineer

Job Duties: Serve as the technical interface and initial contact point for one or more specific OEM customers during their vehicle launches and subsequent production phases. You will be responsible for knowing how to apply our products, familiarity with the validation testing and technical specifications and for socializing customer questions and issues within TE. You will coordinate with TE's Sustaining Engineering, Project Management, Sales, Quality and other functions as needed to provide a coordinated response to customer questions and issue resolution. Identify new interconnect opportunities and solutions to meet customer needs, propose modifications and enhancements to customer specifications and work with our Development and Sustaining Engineering teams to support the design of these new concepts. Lead/participate in Customer engineering and internal team meetings to ensure timely project execution and planned breakpoints are achieved. Conduct on-site installation and service of product; Handle on site vehicle assembly plant trials, problem investigation, root cause and follow-up corrective actions/technical support. Participate in the customer's engineering activities; communicate with the program Team; be familiar with the customers system requirements and proactively manage their needs. Manage technical aspects of the sales cycle including marketing support for the development and implementation of new and existing products. Provide customer service to solve complex interconnect problems and technical inquiries by working closely with the customer and internal product teams to plan and negotiate required testing requirements. Build rapport and provide customer support by supplying information related to samples, delivery dates, part drawings, specifications and quality issues. Manage documentation for customer and internal engineering changes/design studies. Track customer part numbers and provide sample requests. Telecommuting permitted. Minimum Requirements: Master's degree in Mechanical Engineering, Electrical Engineering, or related field (or foreign equivalent), plus 1 year of experience in the job offered, automotive, high voltage connectors, or in a related occupation. Special Requirements: Requires 1 year of experience with the following: - CAD application PTC Creo/ProE for generation of 2D drawings (with GD&T standards) and 3D solid models. - Knowledge of Automotive inter-connection industry standards/systems, design practices, materials, and manufacturing processes. - Using engineering tools such as Stack-up analysis, DFMEA, Clearance and Creepage Studies, Boundary Diagrams, 8D, 5 WHY, fishbone etc. - Knowledge of CAE simulation tools such as ANSYS for structural and thermal analyses. - High Voltage Product knowledge. - Tier 1 and OEM. - VA/VE (Value Analysis/Value Engineering). Telecommuting permitted. May require employment and background checks. Salary range: $156,000 - $171,600