Head of Product

FieldPulse is a high-growth field service management software built specifically for the trades. From the first call to the final payment, we help trades businesses streamline every step of their work. Our platform empowers office staff, field technicians, management, and business owners with the tools they need to book and schedule work, create estimates, complete jobs, and get paid - faster and more efficiently. Trusted by thousands of businesses globally, FieldPulse pairs cutting-edge technology with a customer-first mindset to support the people who keep our world running. Where You'll Work: Full-time, in-office at our headquarters in Dallas, TX. You’ll be right in the heart of the action, surrounded by a team of passionate, high-energy individuals who thrive in a collaborative, fast-paced environment.

About The Role: This is a senior executive leadership role responsible for defining product vision, owning product strategy, and leading all product teams across Product Management, Product Design, Product Operations, and Data. You will shape the future of FieldPulse driving innovation in core workflows while embedding agentic AI capabilities that proactively automate, recommend, and orchestrate work for our customers.

What You'll Do:

• Strategic Leadership & Vision: Own and evolve FieldPulse’s long‑term product strategy and roadmap, grounded in company goals, market trends, and customer insights.

• Team Leadership & Development: Build, mentor, and scale a high‑performing product management organization. Develop clear career paths, coaching frameworks, and a culture of accountability and innovation.

• Cross‑Functional Collaboration: Work closely with Engineering, Design, Sales, Customer Success, and Marketing to align product priorities with business needs.Influence executives and stakeholders with data‑driven insights and compelling product narratives.

• Customer & Market Focus: Translate customer feedback, competitive intelligence, and usage analytics into actionable product decisions. Serve as a thought leader and product evangelist inside and outside the company.

• Delivery & Execution: Oversee disciplined product development processes from discovery and MVP definition through launch, measurement, and iteration. Drive outcomes that balance innovation, speed, quality, and operational excellence.

What We're Looking For:

• 10+ years in product management with 5+ years leading and scaling product teams.
• Proven experience leading multi-disciplinary product organizations.
• Strong track record of defining and executing SaaS product strategy.
• Direct experience building or integrating agentic AI, AI copilots, workflow automation, or intelligent orchestration systems into a live product.
• Executive presence and ability to influence at board and C-level.

Preferred Experience

• Experience in field service management, vertical SaaS, CRM, or operations software.
• Experience scaling product organizations in high-growth environments.
• Strong technical fluency with AI systems, LLM applications, and data platforms.

Why You’ll Love Working Here:

• Impactful, Fast-Paced Startup Culture: Work on exciting projects that truly move the needle.
• Comprehensive Health Coverage: Medical insurance, plus dental & vision benefits to keep you covered.
• Lunches Provided Monday–Friday: Delicious meals on us to fuel your day.
• Health & Wellness Perks: Memberships to keep you feeling your best.
• 401(k) Plan: Secure your future while you grow with us.
• Clear Path for Growth: Transparent career progression, professional development, and promotion opportunities.
• Paid Parental Leave: Support for you and your family when it matters most.