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Incident Management Coordinator

ACHIEVE

Oneida, NYFull-time$21/hrSeen 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$21/hr
Location
Oneida, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Incident Management Coordinator assists with incident investigations, quality improvement initiatives, regulatory compliance, and accreditation efforts to support the health, safety, and well-being of individuals served. The role is full-time, Monday through Friday, from 8 a.m. to 4 p.m., in Oneida, New York. A high school diploma or GED and one of several experience or equivalent-combination paths are required; a related bachelor’s degree is preferred.

Skills & qualifications

RequiredNice to have

Skills

Incident InvestigationIncident ClassificationRegulatory ComplianceIncident Data MonitoringQuality ImprovementCorrective Action PlanningAccreditationTrend AnalysisStaff TrainingPolicy DevelopmentCross-Department Collaboration

Qualifications

Bachelor's in Human Services, Criminal Justice, Social Work, Healthcare Administration, or Related FieldHigh School Diploma or GED5+ Years Investigatory Experience or 5+ Years DDSO/Developmental Disabilities Experience or Equivalent Education and Experience

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

Incident Management Coordinator

Oneida, NY (http://maps.google.com/maps?q=165+Main+St+Oneida+NY+USA+13421)

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Description

Incident Management Coordinator - Position Summary

Schedule:Full time, 8am-4pm, Monday-Friday, 37.5 hours per week

Wage:$21.00/hour

Location:Oneida, NY

Benefits: Up to 33 days of PTO the first year, medical, dental, vision, life insurance, and more

Why Join ACHIEVE

At ACHIEVE, you’ll do more than just a job, you’ll build a meaningful career while making a real impact on your community. Join a mission-driven team where you can support individuals in achieving independence, develop valuable skills, and grow in a

collaborative, supportive environment.

The Incident Management Coordinator will assist with incident investigations, quality improvement initiatives, regulatory compliance, and accreditation efforts, helping ensure the health, safety, and well-being of the individuals we support.

Responsibilities

  • Conduct investigations of incidents, notable occurrences, and allegations of abuse.

  • Prepare thorough investigative reports and present findings to review committees.

  • Support staff with incident classification, reporting requirements, and regulatory compliance.

  • Monitor incident data for accuracy, integrity, and timely submission.

  • Assist with quality improvement initiatives, corrective action plans, and accreditation activities.

  • Help develop trend analyses, staff training, policies, and procedures.

  • Collaborate across departments to promote continuous quality improvement and best practices.

Requirements

Preferred:

  • Bachelor's degree in Human Services, Criminal Justice, Social Work, Healthcare Administration, or a related field

Required:

  • High School Diploma or GED, plus:

  • 5 years of investigatory experience,or

  • 5+ years working in the DDSO/developmental disabilities field,or

  • An equivalent combination of education and experience.

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