Information Technology Support Technician

Information Technology Support Technician 1 (Competitive) - District

The Saratoga Springs City School District has an anticipated vacancy and is now accepting applications.

Date of Posting:

October 14, 2026

Effective Date:

November 20, 2026

Location:

District Wide

Certifications/Qualifications:

The selected candidate will be appointed provisionally and will be required to take the civil service exam once announced and score in the top three. See qualifications listed below.

Distinguishing Features of the Class:

• This technical position involves responsibility for coordinating information technology activities, services, and functions in a department or among departments

• The incumbent is responsible for providing a variety of staff support services, including equipment installation and maintenance of local and wide area networks. The work is performed under the general supervision of a higher-level employee. The incumbent does related work as required.

Typical Work Activities and Responsibilities:

• Configures equipment and completes cable interfaces, referencing wiring diagrams and technical instructions while using special hand tools and testing equipment to validate proper performance

• Evaluates and recommends acquisitions of information technology hardware and software to meet automation needs

• Participates in the planning for and the installation of information technology equipment such as: computers, iPads, tablets, printers, scanners, monitors, document cameras, interactive panels, phones, etc.

• Keeps informed on new developments in information technology hardware and software and reviews publications and specifications

• Instructs new and existing staff regarding the use of information technology equipment and software

• Operates, monitors, and controls computer network server and peripheral devices

• Studies system and application operating instructions to determine proper equipment setup and run requirements

• Maintains records on machine performance and contacts appropriate technical personnel in the event of machine or software malfunction

• Maintains an accurate inventory of all supported information technology hardware

• Performs normal daily maintenance tasks, such as file backups and restoration, and fire reorganization as required by the various application procedures

• Performs software imaging operations needed to maintain operating systems

• Reports non-repairable equipment to vendor and obtains replacements

• Moves information technology equipment to various locations as necessary

• Supplies substitute information technology equipment with appropriate software while problem information technology equipment are diagnosed and repaired

• Demonstrates and trains users in the operation and maintenance of information technology hardware and software

• Plans, implements and monitors local and wide area networks

Knowledge, Skills and Abilities:

• Good knowledge of; information technology hardware and software; local operations of computers and data communication devices; configuration of local and wide area network administration; working knowledge of data processing methodology and techniques, including documentation of data security;

• Ability to; define and recommend computer hardware and software; detect and resolve information technology hardware breakdowns and problems; develop and conduct workshops related to information technology operations and maintenance; deduce problems logically; configure work stations and local and wide area networks; computer literacy; establish and maintain effective working relationships; train others in information technology system operations.

Minimum Qualifications:

• Graduation from a regionally accredited college or university with an Associates Degree in Computer Science, Computer Technology, Data Processing, Information Management Systems, Information Technology, OR

• Graduation from high school or a high school equivalency diploma and TWO (2) YEARS experience involving the maintenance, installation of information technology hardware, software and configuration of networks.

Note: Certificate of Network Administration can be substituted for ONE (1) YEAR of experience. A+ Certificate can be substituted for ONE (1) YEAR of experience

SPECIAL NOTES:

• Equivalent part-time paid relevant work experience as noted above will be accepted as a minimum of 2 years at 20+ hours per week with being equivalent to one year of full-time experience

• 30 college credits successfully completed with a current enrollment in an Associates or higher degree program in the Information Technology field may be substituted for the required experience as noted above if degree requirement

• Appointment will be rescinded if the requirements are not met within 12 months of application

• Degree must have been awarded by a college or university by a regional, national, or specialized agency recognized as an accrediting agency by the US Department of Education/US Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

Application Deadline: October 21, 2026

All interested external applicants must register and apply through RecruitFront (http://www.recruitfront.com/) . First create an application, then apply to the job posting.

All interested internal applicants please submit a letter of interest (cover letter) through SchoolFront (http://saratogaschools.schoolfront.com/login.aspx) . Letters of interest are no longer accepted through e-mail or hard copy.

Saratoga Springs City School District is an equal opportunity employer. We welcome and celebrate diversity and are committed to creating an inclusive environment for all employees. The Saratoga Springs City School District does not discriminate in its programs and activities, including employment, on the basis of actual or perceived race, color, creed, sex, sexual orientation, national origin, religion, age, economic status, marital status, veterans' status, political affiliation, or other classifications protected under federal or state law.

Position Start Date:11/20/2026

Application Deadline:10/21/2026

Civil Service Title: IT Support Technician