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Patient Services Representative - CCP Express Care Washington

Part-time

UPMC

Washington, PAPart-timeSeen 1mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Washington, PA
Schedule
Part-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Act 31Act 33Act 34Act 73

Job overview

UPMC Children's Community Pediatrics seeks a Limited Part-Time Patient Services Representative in Washington, PA to greet patients, manage check‑ins, collect copayments, schedule follow‑ups, assist with insurance verification, and guide patients through the healthcare system, requiring weekend and evening availability.

Skills & qualifications

RequiredNice to have

Skills

EpicMyUPMC PortalBiometricsMedipacPersonal Computer ApplicationsOffice EquipmentTyping

Qualifications

High School or EquivalentAct 31Act 33Act 34Act 73Two Years Experience in Medical Billing Fiscal or Customer ServiceMedical Terminology KnowledgeEpic ExperiencePersonal Computer Application Experience

Full job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the offices in Washington.

Weekend and evening availability required to support the hours of operation.

Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun

Registration and EPIC experience preferred.

  • Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.

  • Scheduling: Arrange follow-up appointments and connect patients to services.

  • Support: Help patients navigate the healthcare system and provide clear instructions.

  • Technology: Register patients in Biometrics and promote MyUPMC portal.

  • Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.

  • Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.

  • Admin Tasks: Handle phone calls, scan records, and perform office duties.

  • Completion of high school or equivalent.

  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.

  • Knowledge of medical terminology preferred.

  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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