Program Director

Content Management Systems AdministratorServe as the Content Management System (CMS) Administrator for the organization, overseeing the functionality of the website including content, design, and future upgrades/migrations.Oversee the management and posts of LEARNs social media platforms.Set the strategic direction for the LEARN Annual Report and provide guidance to the Community Engagement and Outreach team on implementation and completion of report deliverables.Oversee creation of LEARNs collateral, including brochures, infographics and campaigns within NetSuite platform.Lead and develop marketing, community engagement, and outreach initiatives by preserving and expanding the membership base through modern digital strategies; identify and meet new prospects and scope technical requirements to connect them to LEARN.Handle oversight of projects at a tactical, strategic, and operational level; assuming responsibility for projects that may not have a clear owner.Develop and implement a member retention and member engagement program with actionable performance targets.LEARNs Subject Matter ExpertServe as LEARNs Subject Matter Expert (SME) and point of escalation for all process-related queries regarding business development, outreach, and customer service issues.Implement short- and long-term strategic goals by creating a business development plan for marketing, sales, and outreach initiatives, focusing on actionable performance targets.Oversee all grant and RFP processes to ensure full compliance with guidelines, serving as a liaison between investigators, granting agencies, and collaborators; lead the writing, editing, and submission of proposals; review and submit required grant reports; and provide feedback on responses to RFPs and Form 470s (E-Rate) as needed.Develop and implement a demand management process. Track and forecast resource utilization and provide reports, as requested. Track and update projects for the organization and provide reports, as requested.Oversee all forms of communication with LEARN staff, members, stakeholders, collaborators, and potential customers; including presentations, proposals, email correspondence, reports, press releases etc.Identify and analyze members strategic plans and initiatives with the goal of finding opportunities for LEARN to provide support.Oversee all tasks, deadlines, and materials for Quarterly Board Meetings, Governance and Participation, Operations and Services, Executive Committee, and any ad hoc committee meetings.Educate members and potential members about LEARNs services and be able to articulate the technology and value of LEARN.Attend national/regional/local meetings on behalf of the organization; gather national data on services, applications, and other business development opportunities from LEARNs peers across the country.