
Document Control Manager
NEW YORK, NYJobSeen 3 days agoSeen in employer's feed 3 days ago
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Job overview
Luster National is building a talent pool for future Document Control Manager roles supporting large, complex heavy-civil infrastructure programs. These roles own program document-control systems, procedures, and records across projects such as highways, transit, aviation, and water/wastewater. Scope and complexity vary by experience level. This posting is for anticipated hiring needs, not a currently available specific opportunity.
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Full job description
New York, New York, United States Position Title: Document Control Manager About the PositionsWere seeking Document Control Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water/wastewater projects delivered through both traditional and alternative delivery methods. These positions own the program record: the systems, procedures, and controls that keep every drawing, submittal, RFI, and piece of correspondence current, traceable, and defensible. When an audit, a claim, or a funding review lands two years after the fact, what you built is what the program stands on.This post is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.Responsibilities may include, but are not limited to, the following:Note: We are seeking candidates of various skill levels, and the following responsibilities represent the core of these roles. Scope and complexity increase with experience level. * May lead the document control function across the program, including direction of assigned document control staff and allocation of that workload across contracts, phases, and field offices. * Develop and maintain the programs document control procedures, numbering and naming conventions, revision control, and retention schedules, and hold contractors, designers, and internal teams to them. * Administer the enterprise document management system, including permissions, workflow configuration, metadata structure, and issue resolution, so the system stays the single authoritative record. * Oversee the intake, logging, distribution, and closeout of submittals, RFIs, correspondence, and design deliverables in the system of record. * Keep the register accurate enough that turnaround can be measured and defended. * Verify that the current approved revision of drawings, specifications, and other controlled documents is the version in use across the program team, the field offices, and any shared platform. * Coordinate document flow across active work areas and the contract packages they support. * Monitor and report document control metrics, including submittal turnaround, RFI aging, overdue reviews, and open action items, and escalate what is at risk before it affects schedule or payment. * Prepare program records for internal and external audits, respond to findings from quality audits, agency reviews, and funding reviews, and drive corrective actions to closure. * Train program personnel and onboard incoming contractor and consultant staff on the programs document control procedures and system use. * Coordinate with project management, design, construction, contracts, legal, and quality teams so document workflows support contract administration, entitlement, and public records obligations. * Oversee turnover and closeout documentation, including record drawing sets, warranties, permits, and archives, and confirm the record transfers complete and indexed.Attributes * Excellent written and verbal communication and interpersonal skills. * Excellent multi-tasking and organizational skills. * Collaborative mindset that fosters teamwork, trust, and positive relationships. * Natural curiosity, problem-solving abilities, and a commitment to continuous improvement.Minimum Qualifications * Bachelors degree in construction management, engineering, information management, or project management, or related field, or equivalent combination of education and experience. * 10+ years of document control experience for large (>$500M), complex, heavy-civil infrastructure projects. * Experience leading a do
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