Operations Specialist

Description

We are seeking a detail-oriented Compliance & Account Opening Specialist for a long-term contract in Sammamish area to support account opening and onboarding activities. This position focuses on reviewing identification and supporting documentation for individuals and legal entities to ensure information is complete, accurate, and meets established compliance requirements.

Responsibilities:

• Provide administrative and compliance support throughout the account opening and onboarding process.

• Review and verify documentation submitted by individuals and legal entities.

• Review domestic and international documents, including:

• Passports

• Driver’s licenses

• Government-issued identification

• Resident cards

• Proof of address

• Review documents for:

• Security and authenticity features

• Accuracy and consistency of information

• Formatting and document layout

• Issue and expiration dates

• Identify missing information, discrepancies, or documentation requiring additional review.

• Use internal knowledge resources and third-party tools to research and verify documentation.

• Maintain accurate records and documentation throughout the review process.

• Communicate with clients and users through a ticketing system to request additional documents, provide instructions, and resolve outstanding items.

• Manage assigned workflows and queues while meeting established service-level expectations.

Requirements

• Previous experience in administrative compliance, legal support, document review, banking operations, financial services, or a similar environment.

• International banking experience or experience reviewing international documentation is highly preferred.

• Previous experience supporting account opening, client onboarding, or compliance processes is preferred.

• Strong attention to detail and analytical skills.

• Strong organizational and administrative abilities.

• Ability to review detailed and sensitive documentation accurately.

• Comfortable working within established policies, procedures, and compliance requirements.

• Strong written communication skills.

• Proficiency with Microsoft Office and general computer systems.

• Experience with Zendesk or similar ticketing systems is a plus.

• Bachelor’s degree in Business or a related field, or equivalent relevant professional experience.

• Additional language skills are a plus, particularly Chinese, Russian, Korean, or Japanese.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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