Michigan Reconnect Completion Navigator

Michigan Reconnect Completion Navigator Department: Adult Recruitment Location: Grand Rapids, MI The Michigan Reconnect Completion Navigator will guide MI Reconnect students through the development and progress of a post-secondary educational credential or degree completion plan. The Completion Navigator will assist students with the navigation successful academic year. Working in collaboration with professional campus staff, the Completion Navigator coordinates individual student meetings, facilitates small-group learning and support sessions, and conducts ongoing outreach through multiple communication channels. The position provides timely reminders and guidance regarding critical enrollment and academic milestones, including course registration deadlines, FAFSA completion, and other activities that support continued enrollment and academic progress. The position will provide guidance related to educational and career pathways, and helps adult learners identify and overcome barriers that may impact their ability to persist toward credential or degree completion. The position will work closely with Michigan Reconnect Enrollment Specialists and reports to the Assistant Director of Adult Recruitment and Community Outreach. This position is grant funded through March 31st, 2028. Position Number: 1202 Requisition Number: 00002166 Department: Adult Recruitment Employee Group: PMA Schedule: 40 hours per week/52 weeks Compensation: P2 - $20.62/hour (yearly pay and benefit increases). Benefits: Full Time Reports to: Assistant Director of Adult Recruitment and Community Outreach/Reconnect Community Action Grant Project Director Posting Opens: 9/22/2026 Posting Closes: 10/6/2026 ESSENTIAL FUNCTIONS - Provide ongoing and individualized academic success support to MI Reconnect students within assigned caseload. - Assist adult students in developing an individualized success plan and monitor their progress toward their set goals. - Provide personalized communication, facilitate one-on-one meetings, identify potential barriers to academic and career success, and develop success initiatives to overcome these barriers and reach established goals. - Administer holistic intake assessments to measure and characterize individual student skills, characteristics, needs, and barriers. - Coordinate services, based on individual student needs, to cultivate relationships and deliver support that develops skills, behaviors, and habits that contribute to their success in college. - Prepare and coach students to effectively navigate academic policies and procedures to support their continued enrollment and progress. - Educate students on the following topics and skill development areas: goal-setting, time- management and organization, academic skills, study strategies, overcoming academic challenges, self-regulation, and self-efficacy. - Knowledge of FERPA and data privacy regulations. - Exceptional customer service and interpersonal communication skills. - Strong verbal and written communication skills are required. - Implement a proactive and appreciative coaching approach when assisting students. JOB SPECIFICATIONS Qualifications - Associate's degree required; Bachelor's degree preferred Skills - Strong communication, organizational, and interpersonal skills. - Ability to work effectively with a diverse student population and faculty team. - Proficiency in using instructional technology and learning management systems (e.g.,Gmail, Canvas, Communication Software). - Ability to work independently at community partner and stakeholder businesses and organizations. - Confident public speaking skills. - Ability to understand and confidently discuss educational opportunities offered at GRCC and other post-secondary educational opportunities in on-one-o