HUMAN RESOURCES SPECIALIST (MILITARY)

Summary

You will serve as a Human Resources Specialist (MILITARY) in the Exceptional Family Member (EFM) Branch of NAVY PERSONNEL COMMAND, Millington, TN. Before applying, you're encouraged to learn more about federal human resources careers by visiting the HR Career Compass at: www.OPM.gov/HRCareerCompass.

Duties

• You will advise and make informed judgments on and resolve moderately complex, non-controversial and or procedural issues.
• You will serve as a case manager, advisor, advocate and subject matter expert for the Exceptional Family Member Program (EFMP).
• You will provide appropriate service and advice for the Service member and family to reach the optimum level of wellness, self-management and functional capability.
• You will confirm appropriate providers and facilities throughout the continuum of services are available to the enrolled EFMP member while trying to obtain optimum value for the Service member, their enrolled EFMP family member.
• You will prepare and maintain case files in the appropriate EFMP case management system and tracks specific cases as assigned.
• You will handle sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Reviewing and analyzing medical, educational, and/or administrative documentation to determine eligibility, support decision-making, or ensure compliance with established policies and procedures, 2) Interpreting and applying regulations, instructions, and program guidance; conducting research and gathering information from multiple sources to as service availability and support recommendations, 3) Communicating effectively with customers, medical providers, and organizational stakeholders regarding program requirements and case status, 4) Maintaining accurate records in automated systems, and 5) Managing multiple cases or assignments while meeting established timelines and quality standards. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series or https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-management-series-0201/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. How You Will Be Evaluated

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: PROBLEM SOLVING MILITARY DEVELOPING OTHERS COMPUTER LITERACY CUSTOMER SERVICE This recruitment will utilize the following technical assessment tools: USA Hire, Structured Resume Review. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement. Other Information

This position is covered by the Department of Defense Priority Placement Program. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.