Case Manager - Intensive Housing

JOB REQUIREMENTS: What You'll Do Support Housing Stability Help individuals and households maintain safe, stable housing and develop the skills and resources needed for long-term tenancy. Assist people in locating available apartments in the private rental market when housing has not yet been secured. Provide intensive support during the initial months of tenancy and whenever additional assistance is needed. Work with landlords and property management teams to address concerns, resolve conflicts, and prevent evictions. Help individuals complete lease renewals, housing recertifications, income verifications, and other required documentation. Provide Person-Centered Case Management Assess individual needs related to mental health, substance use, physical health, personal care, housing maintenance, and other areas affecting housing stability. Develop and update an Individualized Service Plan with each person served every six months. Complete at least four community-based contacts per person served each month, including a minimum of two home visits. Apply recovery-oriented, person-centered, and harm reduction approaches to support individual goals and promote independence. Recognize when additional services or higher levels of care may be needed and coordinate appropriate referrals. Connect People With Resources Link individuals to community resources, including mental health services, substance use treatment, energy assistance, eviction prevention, moving assistance, employment support, job training, and volunteer opportunities. Participate in Housing Services navigation workgroups to share resources, troubleshoot challenges, and coordinate support. Encourage participation in resident advisory groups, community committees, and advocacy opportunities related to housing, mental health, disability rights, substance use services, and social justice. Coordinate, Advocate, and Document Maintain consistent communication with landlords, property managers, service providers, and community partners. Fulfill designated housing-related proxy responsibilities when authorized and required, including participation in initial eligibility interviews and annual recertifications. Maintain accurate, timely, and thorough case notes, service plans, electronic health records, and other required documentation. Follow agency policies, professional standards, funding requirements, and applicable confidentiality expectations. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Required Qualifications A bachelor's degree is preferred. In lieu of a bachelor's degree, an associate degree and at least one year of experience working with homeless populations are required. Exceptions to education and experience requirements may be considered on a case-by-case basis with prior approval from Housing Services. A valid driver's license, access to a personal vehicle, and sufficient automobile insurance to meet agency requirements. Ability to meet all applicable agency and contractor requirements for criminal and caregiver background checks, driving record review, and drug screening. Preferred Experience At least one year of experience working with individuals experiencing mental health challenges, substance use concerns, and/or co-occurring needs. Experience in case management, housing services, homelessness prevention, supportive housing, behavioral health, or community-based social services. ***** APPLICATION INSTRUCTIONS: Apply Online: https://talentwire.org/CSYaAe?rf=DCICONSULT