Senior Director Development

At Houston Methodist, the Sr. Director Development position is responsible for directing the fundraising efforts for an assigned constituency within the Houston Methodist System. This position qualifies donor prospects and cultivates relationships with them to philanthropically support the mission of Houston Methodist. The Sr. Director Development position is also responsible for cultivating relationships with volunteer leaders, physicians, and key hospital leaders to support all Foundation capital and comprehensive campaigns. In addition, this position is responsible for key metrics related to philanthropic activity in her/his assigned area of responsibility. This position may be responsible for leading a small team of fundraising professionals.

In this area of responsibility, the Sr. Director Development position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work-related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt

QUALIFICATIONS

EDUCATION• Bachelor’s degree

• Master’s degree preferred

EXPERIENCE• Five years of successful fundraising experience

• People management experience preferred

• Academic medical center and/or large university experience preferred

KNOWLEDGE AND ABILITIES• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security

• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization

• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved

• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills

• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences

• Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes

• Demonstrates highly effective communication skills—strong written communications and platform presentation abilities

• Ability to work effectively in a fast-paced environment

• Demonstrates flexibility and adaptability in the workplace

• Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership

• Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented

• Proficiency in spreadsheet, word processing, and presentation software

• Maintains a positive and supportive attitude and demeanor

• Professional handling of exposure to confidential/sensitive information

• Ability to qualify new prospective donors

• Ability to cultivate new and lasting relationships

• Proven ability to solicit and secure gifts as defined by department goals

• Ability to work effectively in managing projects and communications with key stakeholders, such as physician leaders and operational executives throughout the organization

• Ability to lead meetings, conversations and present with authority

• Effective and influential oral and written communications and presentation skills when working with physician leadership, administrators and peers

• Proven ability to interact professionally with prospective donors and cultivate new and lasting relationships

• Ability to work effectively with physician leaders and operational executives throughout the organization

• Demonstrated initiative in managing projects and communication with stakeholders

• Effective and influential oral and written communications and presentation skills when working with physician leadership, administrators and peers

• Good judgment and decision-making ability, with strong analytical and critical thinking skills

• Ability to independently resolve conflict

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS• Directs, develops and implements strategic and operational/high-level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.

• Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost-effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.

• Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.

• Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.

• Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.

• Maintains a portfolio of high-level prospective donors to HM.

• Identifies, qualifies cultivates, solicits and stewards prospective major gift donors.

• Leads and coordinates with the Donor Relations and stewardship Department to support strategic enlistment and use of councils, volunteers and events for HM and assists with events that support key volunteer and donor pipeline development as appropriate.

• Leads the fundraising efforts for at least one Houston Methodist department or Center of Excellence (COE), including the management of campaign activities as well as an iterative fundraising priority-setting process.

SERVICE ESSENTIAL FUNCTIONS• Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.

• Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.

• Serves as the liaison to designated service lines or other key programs within the system and in coordination with Foundation leadership teams.

• Develops an accelerated pipeline of giving targets according to Foundation goals.

• Actively engages stakeholders in the development and achievement of strategic initiatives.

QUALITY/SAFETY ESSENTIAL FUNCTIONS• Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.

• Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.

• Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).

• Ensures ethical compliance, as defined by the Association of Fundraising Professionals and all Foundation and Houston Methodist gift-related and administrative policies. Follows Business Practice standards for Fundraising performance.

• Documents results of all substantive contacts with donors for review and critique and maintains documentation on a timely basis to be input by closing of each month, including contact reports, outlining donor strategies, proposal development and submissions per month.

FINANCE ESSENTIAL FUNCTIONS• Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.

• Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.

• Achieves minimum agreed upon personal annual fundraising targets including oversight of targets for assigned team when applicable. Drives timelines for solicitation and reporting for self and team.

• Partners with leadership to determine annual fundraising targets in alignment with the Foundation's overall fundraising targets.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS• Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.

• Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.

• Ensures own career discussions occur with appropriate management. Completes and updates the My development plan (MDP) on an on-going basis. Conducts conversations with staff on their development and MDP.

• Develops and maintains relationships inside and outside of the organization that enhance the organization’s ability to integrate donors and potential donors into the community.

• Develops and executes high level innovative strategies for obtaining major/principal/transformational gift donations and donor recognition and stewardship through the identification and strengthening of philanthropic pipelines. Leads assigned team in strategy development.

• Collaborates with physicians and Development Communication and Donor Marketing staff in crafting effective communications and proposals to support major gifts and campaign fundraising as appropriate.

SUPPLEMENTAL REQUIREMENTS WORK ATTIRE• Uniform: No

• Scrubs: No

• Business professional: Yes

• Other (department approved): No

ON-CALL* Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.• On Call No

TRAVEL** Travel specifications may vary by department• May require travel within the Houston Metropolitan area Yes

• May require travel outside Houston Metropolitan area Yes

Work Shift: 1 - Day (United States of America) Job Category: Non-clinical Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us! Houston Methodist is an Equal Opportunity Employer.