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Clinical Office Coordinator

Trinity Health

Pontiac, MIFull-timeSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Pontiac, MI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Clinical Office Coordinator provides administrative and operational support for Trinity Health Oakland Hospital’s Radiation Oncology Department. As a first point of contact for patients, families, and visitors, the coordinator supports front desk operations, scheduling, registration, billing, records management, and departmental activities to help ensure smooth operations and a positive patient experience.

Skills & qualifications

RequiredNice to have

Skills

Patient SchedulingMedical BillingAccount ReconciliationHealthcare OperationsComputer SkillsMicrosoft OfficeCommunicationCustomer ServiceOrganizationMultitaskingMedical TerminologyHealthcare Information Systems

Qualifications

High School Diploma or Equivalent3+ Years Administrative Support or Medical Office ExperienceAssociate's or Bachelor's DegreeMedical Office Administration or Secretarial Certification/Training

Full job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Responsible for the day-to-day administrative support functions of the Radiation Oncology Department including business operations, billing and accounting functions, medical records, patient scheduling, physician support and reception for the Radiation Oncology Department. Performs secretarial and administrative duties requiring broad and comprehensive experience, skills and knowledge of departmental and organizational policies. Composes and prepares correspondence, schedules meetings and appointments, gathers and inputs data for reports and to support departmental and Cancer Program quality and service initiatives. As the point of first contact in the department, this position is critical to a remarkable patient experience.

Clinical Office Coordinator

Radiation Oncology | Trinity Health Oakland Hospital

Join our Radiation Oncology team as a Clinical Office Coordinator and play a key role in delivering an exceptional patient experience. As the first point of contact for patients, families, and visitors, you will provide administrative and operational support while helping ensure the smooth day-to-day functioning of the department.

What You'll Do

  • Welcome and assist patients, visitors, and staff with professionalism and compassion.

  • Manage front desk operations, scheduling, registration, and telephone communications.

  • Coordinate radiation therapy appointments and patient-related administrative processes.

  • Support billing, charge capture, reconciliation, and medical records management.

  • Maintain departmental databases, reports, calendars, meeting schedules, and correspondence.

  • Assist physicians and leadership with administrative projects and daily operations.

  • Order supplies, coordinate equipment maintenance, and support departmental budget tracking.

  • Ensure confidentiality and compliance with all hospital policies and patient privacy requirements.

What We're Looking For:

Required Qualifications

  • High school diploma or equivalent.

  • Minimum of 3 years of administrative support or medical office experience.

  • Experience with patient scheduling, medical billing, account reconciliation, or healthcare operations.

  • Strong computer skills, including Microsoft Office applications.

  • Excellent communication, customer service, organization, and multitasking abilities.

Preferred Qualifications

  • Associate’s or Bachelor’s degree.

  • Medical Office Administration or Secretarial certification/training.

  • Knowledge of medical terminology and healthcare information systems.

Why Join Us?

At Trinity Health Oakland Hospital , you'll be part of a mission-driven organization dedicated to compassionate care, service excellence, and professional growth. We value teamwork, respect, integrity, and creating remarkable experiences for every patient we serve.

Apply today to make a meaningful impact in the lives of cancer patients and their families.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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